Missouri

8th Cir. Limits Tipped Employees’ Prep Work, Maintenance Duties

Waiters, bartenders and other tipped employees may spend no more than 20 percent of their time on “general preparation work or maintenance” duties, such as setting tables, making coffee or washing dishes, a federal appeals court has ruled.

Chapter 6. Authorized Minimum Wage Rate Reductions

8 CSR 30-6.010 Reduction in Minimum Wage Based on Physical or Mental Disabilities

PURPOSE: This rule authorizes a reduction in the hourly wage rate that must be paid to persons employed in St. Louis County through the Summer Work Experience Program operated by Jobs, Employment, and Supported Services due to physical or mental disabilities that curtail their job opportunities.

Following consideration of evidence presented at a public hearing, the Department of Labor and Industrial Relations authorizes payment to persons employed in St. Louis County through the Summer Work Experience Program (SWEP), operated by Jobs, Employment, and Supported Services, of hourly wages of ninety cents ($0.90) per hour less than the wage rate applicable under Missouri’s Minimum Wage Law, sections 290.500 to 290.530, RSMo. This authorization is based upon the physical or mental disabilities of the individuals employed through SWEP in St. Louis County that have resulted in their impaired earning capacity and curtailed employment opportunities, as established by unchallenged evidence presented at the hearing. The reduction established in this regulation is made with due regard to the department’s duty to safeguard the wage rate applicable under Missouri’s Minimum Wage Law.

AUTHORITY: section 290.515, RSMo Supp. 2008.* Emergency rule filed June 1, 2009, effective June 11, 2009, expired Dec. 7, 2009. Original rule filed June 1, 2009, effective Nov. 30, 2009.

*Original authority: 290.515, RSMo 1990, amended 2006.

Liquidated Damages Affirmed in Non-compete Case

The accounting firm Mayer Hoffman McCann is entitled to receive $1,369,921 in liquidated damages stemming from the alleged violation of non-solicitation agreements by four former employees, the 8th U.

Chapter 213. Human Rights

Definitions.

213.010. As used in this chapter, the following terms shall mean:

(1) "Age", an age of forty or more years but less than seventy years, except that it shall not be an unlawful employment practice for an employer to require the compulsory retirement of any person who has attained the age of sixty-five and who, for the two-year period immediately before retirement, is employed in a bona fide executive or high policy-making position, if such person is entitled to an immediate nonforfeitable annual retirement benefit from a pension, profit sharing, savings or deferred compensation plan, or any combination of such plans, of the employer, which equals, in the aggregate, at least forty-four thousand dollars;

(2) "Commission", the Missouri commission on human rights;

(3) "Complainant", a person who has filed a complaint with the commission alleging that another person has engaged in a prohibited discriminatory practice;

(4) "Disability", a physical or mental impairment which substantially limits one or more of a person's major life activities, being regarded as having such an impairment, or a record of having such an impairment, which with or without reasonable accommodation does not interfere with performing the job, utilizing the place of public accommodation, or occupying the dwelling in question. For purposes of this chapter, the term "disability" does not include current, illegal use of or addiction to a controlled substance as such term is defined by section 195.010, RSMo; however, a person may be considered to have a disability if that person:

(a) Has successfully completed a supervised drug rehabilitation program and is no longer engaging in the illegal use of, and is not currently addicted to, a controlled substance or has otherwise been rehabilitated successfully and is no longer engaging in such use and is not currently addicted;

(b) Is participating in a supervised rehabilitation program and is no longer engaging in illegal use of controlled substances; or

(c) Is erroneously regarded as currently illegally using, or being addicted to, a controlled substance;

(5) "Discrimination", any unfair treatment based on race, color, religion, national origin, ancestry, sex, age as it relates to employment, disability, or familial status as it relates to housing;

(6) "Dwelling", any building, structure or portion thereof which is occupied as, or designed or intended for occupancy as, a residence by one or more families, and any vacant land which is offered for sale or lease for the construction or location thereon of any such building, structure or portion thereof;

(7) "Employer" includes the state, or any political or civil subdivision thereof, or any person employing six or more persons within the state, and any person directly acting in the interest of an employer, but does not include corporations and associations owned and operated by religious or sectarian groups;

(8) "Employment agency" includes any person or agency, public or private, regularly undertaking with or without compensation to procure employees for an employer or to procure for employees opportunities to work for an employer and includes any person acting in the interest of such a person;

(9) "Executive director", the executive director of the Missouri commission on human rights;

(10) "Familial status", one or more individuals who have not attained the age of eighteen years being domiciled with:

(a) A parent or another person having legal custody of such individual; or

(b) The designee of such parent or other person having such custody, with the written permission of such parent or other person. The protections afforded against discrimination on the basis of familial status shall apply to any person who is pregnant or is in the process of securing legal custody of any individual who has not attained the age of eighteen years;

(11) "Human rights fund", a fund established to receive civil penalties as required by federal regulations and as set forth by subdivision (2) of subsection 11 of section 213.075, and which will be disbursed to offset additional expenses related to compliance with the Department of Housing and Urban Development regulations;

(12) "Labor organization" includes any organization which exists for the purpose, in whole or in part, of collective bargaining or of dealing with employers concerning grievances, terms or conditions of employment, or for other mutual aid or protection in relation to employment;

(13) "Local commissions", any commission or agency established prior to August 13, 1986, by an ordinance or order adopted by the governing body of any city, constitutional charter city, town, village, or county;

(14) "Person" includes one or more individuals, corporations, partnerships, associations, organizations, labor organizations, legal representatives, mutual companies, joint stock companies, trusts, trustees, trustees in bankruptcy, receivers, fiduciaries, or other organized groups of persons;

(15) "Places of public accommodation", all places or businesses offering or holding out to the general public, goods, services, privileges, facilities, advantages or accommodations for the peace, comfort, health, welfare and safety of the general public or such public places providing food, shelter, recreation and amusement, including, but not limited to:

(a) Any inn, hotel, motel, or other establishment which provides lodging to transient guests, other than an establishment located within a building which contains not more than five rooms for rent or hire and which is actually occupied by the proprietor of such establishment as his residence;

(b) Any restaurant, cafeteria, lunchroom, lunch counter, soda fountain, or other facility principally engaged in selling food for consumption on the premises, including, but not limited to, any such facility located on the premises of any retail establishment;

(c) Any gasoline station, including all facilities located on the premises of such gasoline station and made available to the patrons thereof;

(d) Any motion picture house, theater, concert hall, sports arena, stadium, or other place of exhibition or entertainment;

(e) Any public facility owned, operated, or managed by or on behalf of this state or any agency or subdivision thereof, or any public corporation; and any such facility supported in whole or in part by public funds;

(f) Any establishment which is physically located within the premises of any establishment otherwise covered by this section or within the premises of which is physically located any such covered establishment, and which holds itself out as serving patrons of such covered establishment;

(16) "Rent" includes to lease, to sublease, to let and otherwise to grant for consideration the right to occupy premises not owned by the occupant;

(17) "Respondent", a person who is alleged to have engaged in a prohibited discriminatory practice in a complaint filed with the commission;

(18) "Unlawful discriminatory practice", any act that is unlawful under this chapter.

(L. 1959 H.B. 266 § 1, A.L. 1978 H.B. 949 & 1266, A.L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

(1995) Where a defendant was president, sole director and sole shareholder of corporation which was joint defendant, individual defendant was granted summary judgment in suit alleging that defendants violated the Missouri human rights act by terminating plaintiff's employment because of a disability or handicap. The definition of "employer" in this section does not subject employees, including supervisors or managers, to individual liability. Lenhardt v. Basic Institute of Technology, Inc. 55 F.3d 377 (8th Cir.).

(1998) State university cannot invoke sovereign immunity under Missouri human rights act. H. S. v. Board of Regents, 967 S.W.2d 665 (Mo.App. E.D.).

(2006) Definition of "employer" in section imposes individual liability in event of discriminatory conduct. Cooper v. Albacore Holdings, Inc., 204 S.W.3d 238 (Mo.App.E.D.).

Commission on human rights created--members, how appointed, terms, vacancies, how filled--functions--local commissions, power and authority.

213.020. 1. There is hereby created a "Missouri Commission on Human Rights". It shall consist of eleven members, with no less than one from each of the congressional districts of this state, serving without compensation, to be appointed by the governor with the advice and consent of the senate. One of the members shall be appointed chairperson by the governor. Appointments to the commission shall be for a term of six years. No more than six members at any one time shall be members of the same political party. In the event of the death or resignation of any member, his successor shall be appointed to serve for the unexpired period of the term for which such member had been appointed.

2. The function of the commission shall be to encourage fair treatment for and to foster mutual understanding and respect among, and to discourage discrimination against, any racial, ethnic, religious or other group protected by this chapter, members of these groups or persons with disabilities.

3. Any local commission created and established prior to August 13, 1986, by an ordinance adopted by the governing body of any city, constitutional charter city, town, village, or county, shall have the power and authority to seek to eliminate and prevent discrimination in employment, housing, and public accommodation, and to establish related programs, which shall be certified by the commission as substantially equivalent. The power and authority of such commissions to initiate and pursue administrative proceedings and remedies shall be solely as provided in section 213.135.

(L. 1959 H.B. 266 §§ 2, 3, A.L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

(1990) Nothing in subsection 3 of this statute gives cities, towns, villages or counties the power to create a cause of action for the violation of an anti-discrimination ordinance. Failure of legislature to include an express grant of power to determine violations and make awards establishes its intent that such power is not included. Yellow Freight Systems, Inc. v. Mayor's Commission on Human Rights of the City of Springfield, 791 S.W.2d 382 (Mo. en banc).

Commission members to receive per diem and expenses, when.

213.025. The provisions of section 213.020 relating to the members of the commission on human rights serving without compensation to the contrary notwithstanding, whenever any member of the commission serves as a member of a panel to hear complaints involving alleged discriminatory practices under this chapter he shall receive as compensation for such duty the sum of fifty dollars for each day he actually serves on such panel and shall be reimbursed for his reasonable and necessary expenses actually incurred in the performance of his duties on the panel.

(L. 1978 H.B. 949 & 1266, A.L. 1986 S.B. 513)

Powers and duties of commission--rulemaking, procedure.

213.030. 1. The powers and duties of the commission shall be:

(1) To seek to eliminate and prevent discrimination because of race, color, religion, national origin, ancestry, sex, age as it relates to employment, disability, or familial status as it relates to housing and to take other actions against discrimination because of race, color, religion, national origin, ancestry, sex, age, disability, or familial status as provided by law; and the commission is hereby given general jurisdiction and power for such purposes;

(2) To implement the purposes of this chapter first by conference, conciliation and persuasion so that persons may be guaranteed their civil rights and goodwill be fostered;

(3) To formulate policies to implement the purposes of this chapter and to make recommendations to agencies and officers of the state and political subdivisions in aid of such policies and purposes;

(4) To appoint such employees as it may deem necessary, fix their compensation within the appropriations provided and in accordance with the wage structure established for other state agencies, and prescribe their duties;

(5) To obtain upon request and utilize the services of all governmental departments and agencies to be paid from appropriations to this commission;

(6) To adopt, promulgate, amend, and rescind suitable rules and regulations to carry out the provisions of this chapter and the policies and practices of the commission in connection therewith;

(7) To receive, investigate, initiate, and pass upon complaints alleging discrimination in employment, housing or in places of public accommodations because of race, color, religion, national origin, ancestry, sex, age as it relates to employment, disability, or familial status as it relates to housing and to require the production for examination of any books, papers, records, or other materials relating to any matter under investigation;

(8) To hold hearings, subpoena witnesses, compel their attendance, administer oaths, to take the testimony of any person under oath, and, in connection therewith, to require the production for examination of any books, papers or other materials relating to any matter under investigation or in question before the commission;

(9) To issue publications and the results of studies and research which will tend to promote goodwill and minimize or eliminate discrimination in housing, employment or in places of public accommodation because of race, color, religion, national origin, ancestry, sex, age as it relates to employment, disability, or familial status as it relates to housing;

(10) To provide each year to the governor and to the general assembly a full written report of all its activities and of its recommendations;

(11) To adopt an official seal;

(12) To cooperate, act jointly, enter into cooperative or work-sharing agreements with the United States Equal Employment Opportunity Commission, the United States Department of Housing and Urban Development, and other federal agencies and local commissions or agencies to achieve the purposes of this chapter;

(13) To accept grants, private gifts, bequests, and establish funds to dispose of such moneys so long as the conditions of the grant, gift, or bequest are not inconsistent with the purposes of this chapter and are used to achieve the purposes of this chapter;

(14) To establish a human rights fund as defined in section 213.010, for the purposes of administering sections 213.040, 213.045, 213.050, 213.070, 213.075, and 213.076.

2. No rule or portion of a rule promulgated under the authority of this chapter shall become effective unless it has been promulgated pursuant to the provisions of section 536.024, RSMo.

(L. 1959 H.B. 266 § 4, A.L. 1978 H.B. 949 & 1266, A.L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1993 S.B. 52, A.L. 1995 S.B. 3, A.L. 1998 S.B. 786)

(1998) Statute grants commission power to issue investigatory subpoenas duces tecum. Gerlach v. Missouri Commission on Human Rights, 980 S.W.2d 589 (E.D.Mo.).

Unlawful housing practices--discrimination in housing--sufficient compliance with other standards--local government compliance --construction of law--housing for older persons, defined--conviction for controlled substances, effect--religious organizations, effect of.

213.040. 1. It shall be an unlawful housing practice:

(1) To refuse to sell or rent after the making of a bona fide offer, to refuse to negotiate for the sale or rental of, to deny or otherwise make unavailable, a dwelling to any person because of race, color, religion, national origin, ancestry, sex, disability, or familial status;

(2) To discriminate against any person in the terms, conditions, or privileges of sale or rental of a dwelling, or in the provision of services or facilities in connection therewith, because of race, color, religion, national origin, ancestry, sex, disability, or familial status;

(3) To make, print, or publish, or cause to be made, printed, or published any notice, statement or advertisement, with respect to the sale or rental of a dwelling that indicates any preference, limitation, or discrimination based on race, color, religion, national origin, ancestry, sex, disability, or familial status, or an intention to make any such preference, limitation, or discrimination;

(4) To represent to any person because of race, color, religion, national origin, ancestry, sex, disability, or familial status that any dwelling is not available for inspection, sale, or rental when such dwelling is in fact so available;

(5) To induce or attempt to induce any person to sell or rent any dwelling by representations regarding the entry or prospective entry into the neighborhood of a person or persons of a particular race, color, religion, national origin, ancestry, sex, disability, or familial status;

(6) To discriminate in the sale or rental of*, or to otherwise make unavailable or deny, a dwelling to any buyer or renter because of a disability of:

(a) That buyer or renter;

(b) A person residing in or intending to reside in that dwelling after it is so sold, rented, or made available; or

(c) Any person associated with that buyer or renter;

(7) To discriminate against any person in the terms, conditions, or privileges of sale or rental of a dwelling, or in the provision of services or facilities in connection with such dwelling, because of a disability of:

(a) That person;

(b) A person residing in or intending to reside in that dwelling after it is so sold, rented, or made available; or

(c) Any person associated with that person.

2. For purposes of this section and sections 213.045 and 213.050, discrimination includes:

(1) A refusal to permit, at the expense of the person with the disability, reasonable modifications of existing premises occupied or to be occupied by such person if such modifications may be necessary to afford such person full enjoyment of the premises, except that, in the case of a rental, the landlord may, where it is reasonable to do so, condition permission for a modification on the renter's agreeing to restore the interior of the premises to the condition that existed before the modification, reasonable wear and tear excepted;

(2) A refusal to make reasonable accommodations in rules, policies, practices, or services, when such accommodations may be necessary to afford such person equal opportunity to use and enjoy a dwelling; or

(3) In connection with the design and construction of covered multifamily dwellings for first occupancy after March 13, 1991, a failure to design and construct those dwellings in such a manner that:

(a) The public use and common use portions of such dwellings are readily accessible to and usable by persons with a disability;

(b) All the doors designed to allow passage into and within all premises within such dwellings are sufficiently wide to allow passage by persons with a disability in wheelchairs; and

(c) All premises within such dwellings contain the following features of adaptive design:

a. An accessible route into and through the dwelling;

b. Light switches, electrical outlets, thermostats, and other environmental controls in accessible locations;

c. Reinforcements in bathroom walls to allow later installation of grab bars; and

d. Usable kitchens and bathrooms such that an individual in a wheelchair can maneuver about the space.

3. As used in subdivision (3) of subsection 2 of this section, the term "covered multifamily dwelling" means:

(1) Buildings consisting of four or more units if such buildings have one or more elevators; and

(2) Ground floor units in other buildings consisting of four or more units.

4. Compliance with the appropriate requirements of the American National Standard for Buildings and Facilities providing accessibility and usability for people with physical disabilities, commonly cited as "ANSI A117.1", suffices to satisfy the requirements of paragraph (a) of subdivision (3) of subsection 2 of this section.

5. Where a unit of general local government has incorporated into its laws the requirements set forth in subdivision (3) of subsection 2 of this section, compliance with such laws shall be deemed to satisfy the requirements of that subdivision. Such compliance shall be subject to the following provisions:

(1) A unit of general local government may review and approve newly constructed covered multifamily dwellings for the purpose of making determinations as to whether the design and construction requirements of subdivision (3) of subsection 2 of this section are met;

(2) The commission shall encourage, but may not require, the units of local government to include in their existing procedures for the review and approval of newly constructed covered multifamily dwellings, determinations as to whether the design and construction of such dwellings are consistent with subdivision (3) of subsection 2 of this section, and shall provide technical assistance to units of local government and other persons to implement the requirements of subdivision (3) of subsection 2 of this section;

(3) Nothing in this chapter shall be construed to require the commission to review or approve the plans, designs or construction of all covered dwellings, to determine whether the design and construction of such dwellings are consistent with the requirements of subdivision (3) of subsection 2 of this section.

6. Nothing in this chapter shall be construed to invalidate or limit any law of the state or political subdivision of the state, or other jurisdiction in which this chapter shall be effective, that requires dwellings to be designed and constructed in a manner that affords persons with disabilities greater access than is required by this chapter.

7. Nothing in this section and sections 213.045 and 213.050 requires that a dwelling be made available to an individual whose tenancy would constitute a direct threat to the health or safety of other individuals or whose tenancy would result in substantial physical damage to the property of others.

8. Nothing in this section and sections 213.045 and 213.050 limits the applicability of any reasonable local or state restriction regarding the maximum number of occupants permitted to occupy a dwelling, nor does any provision in this section and sections 213.045 and 213.050 regarding familial status apply with respect to housing for older persons.

9. As used in this section and sections 213.045 and 213.050, "housing for older persons" means housing:

(1) Provided under any state or federal program that the commission determines is specifically designed and operated to assist elderly persons, as defined in the state or federal program;

(2) Intended for, and solely occupied by, persons sixty-two years of age or older; or

(3) Intended and operated for occupancy by at least one person fifty-five years of age or older per unit. In determining whether housing qualifies as housing for older persons under this subsection, the commission shall develop regulations which require at least the following factors:

(a) The existence of significant facilities and services specifically designed to meet the physical or social needs of older persons, or if the provision of such facilities and services is not practicable, that such housing is necessary to provide important housing opportunities for older persons; and

(b) That at least eighty percent of the units are occupied by at least one person fifty-five years of age or older per unit; and

(c) The publication of, and adherence to, policies and procedures which demonstrate an intent by the owner or manager to provide housing for persons fifty-five years of age or older.

10. Housing shall not fail to meet the requirements for housing for older persons by reason of:

(1) Persons residing in such housing as of August 28, 1992, who do not meet the age requirements of subdivision (2) or (3) of subsection 9 of this section, provided that new occupants of such housing meet the age requirements of subdivision (2) or (3) of subsection 9 of this section; or

(2) Unoccupied units, provided that such units are reserved for occupancy by persons who meet the age requirements of subdivision (2) or (3) of subsection 9 of this section.

11. Nothing in this section or section 213.045 or 213.050 shall prohibit conduct against a person because such person has been convicted by any court of competent jurisdiction of the illegal manufacture or distribution of a controlled substance, as defined by section 195.010, RSMo.

12. Nothing in this chapter shall prohibit a religious organization, association, or society, or any nonprofit institution or organization operated, supervised or controlled by or in conjunction with a religious organization, association, or society, from limiting the sale, rental or occupancy of dwellings which it owns or operates for other than a commercial purpose to persons of the same religion, or from giving preference to such persons, unless membership in such religion is restricted on account of race, color, or national origin. Nor shall anything in this chapter prohibit a private club not in fact open to the public, which as an incident to its primary purpose or purposes provides lodging which it owns or operates for other than a commercial purpose, from limiting the rental or occupancy of such lodging to its members or from giving preference to its members.

13. Nothing in this chapter, other than the prohibitions against discriminatory advertising in subdivision (3) of subsection 1 of this section, shall apply to:

(1) The sale or rental of any single family house by a private individual owner, provided the following conditions are met:

((a) The private individual owner does not own or have any interest in more than three single family houses at any one time; and

(b) The house is sold or rented without the use of a real estate broker, agent or salesperson or the facilities of any person in the business of selling or renting dwellings and without publication, posting or mailing of any advertisement. If the owner selling the house does not reside in it at the time of the sale or was not the most recent resident of the house prior to such sale, the exemption in this section applies to only one such sale in any twenty-four-month period; or

(2) Rooms or units in dwellings containing living quarters occupied or intended to be occupied by no more than four families living independently of each other, if the owner actually maintains and occupies one of such living quarters as his or her residence.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

*Word "of" does not appear in original rolls.

Restrictive covenants, homeowners' association--limitations--procedure to delete violative restrictive covenants.

213.041. 1. No declaration or other governing document of a homeowners' association shall include a restrictive covenant in violation of section 213.040.

2. Notwithstanding any other provision of law or provision of the governing documents, the board of directors of a homeowners' association shall amend, without approval of the owners, any declaration or other governing document that includes a restrictive covenant in violation of section 213.040, and shall restate the declaration or other governing document without the restrictive covenant but with no other change to the declaration or governing document.

3. If after providing written notice to a homeowners' association requesting that the association delete a restrictive covenant in violation of section 213.040, and the association fails to delete the restrictive covenant within thirty days of receiving the notice, the Missouri commission on human rights, a city or county in which a common interest development is located, or any person may bring an action against the homeowners' association for injunctive relief to enforce the provisions of subsections 1 and 2 of this section. The court may award attorney's fees to the prevailing party.

4. The provisions of this section shall become effective on January 1, 2006.

(L. 2005 S.B. 168)

Effective 1-01-06

Discrimination in commercial real estate loans prohibited.

213.045. It shall be unlawful for any bank, building and loan association, insurance company or other corporation, association, firm or enterprise whose business consists in whole or in part in the making of commercial real estate loans, to deny a loan or other financial assistance because of race, color, religion, national origin, ancestry, sex, disability or familial status to a person applying therefor for the purpose of purchasing, construction, improving, repairing, or maintaining a dwelling, or to discriminate against him in fixing of the amount, interest rate, duration or other terms or conditions of such loan or other financial assistance, because of the race, color, religion, national origin, ancestry, sex, disability, or familial status of such person or of any person associated with him in connection with such loan or other financial assistance, or of the present or prospective owners, lessees, tenants, or occupants, of the dwellings in relation to which such loan or other financial assistance is to be made or given.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

Discrimination in selling or renting by real estate agencies prohibited.

213.050. It shall be unlawful to deny any person access to or membership or participation in any multiple listing service, real estate brokers' organization or other service organization, or facility relating to the business of selling or renting dwellings, on account of race, color, religion, national origin, ancestry, sex, disability, or familial status.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

Unlawful employment practices--exceptions.

213.055. 1. It shall be an unlawful employment practice:

(1) For an employer, because of the race, color, religion, national origin, sex, ancestry, age or disability of any individual:

(a) To fail or refuse to hire or to discharge any individual, or otherwise to discriminate against any individual with respect to his compensation, terms, conditions, or privileges of employment, because of such individual's race, color, religion, national origin, sex, ancestry, age or disability;

(b) To limit, segregate, or classify his employees or his employment applicants in any way which would deprive or tend to deprive any individual of employment opportunities or otherwise adversely affect his status as an employee, because of such individual's race, color, religion, national origin, sex, ancestry, age or disability;

(2) For a labor organization to exclude or to expel from its membership any individual or to discriminate in any way against any of its members or against any employer or any individual employed by an employer because of race, color, religion, national origin, sex, ancestry, age or disability of any individual; or to limit, segregate, or classify its membership, or to classify or fail or refuse to refer for employment any individual, in any way which would deprive or tend to deprive any individual of employment opportunities, or would limit such employment opportunities or otherwise adversely affect his status as an employee or as an applicant for employment, because of such individual's race, color, religion, national origin, sex, ancestry, age or disability; or for any employer, labor organization, or joint labor-management committee controlling apprenticeship or other training or retraining, including on-the-job training programs to discriminate against any individual because of his race, color, religion, national origin, sex, ancestry, age or disability in admission to, or employment in, any program established to provide apprenticeship or other training;

(3) For any employer or employment agency to print or circulate or cause to be printed or circulated any statement, advertisement or publication, or to use any form of application for employment or to make any inquiry in connection with prospective employment, which expresses, directly or indirectly, any limitation, specification, or discrimination, because of race, color, religion, national origin, sex, ancestry, age or disability unless based upon a bona fide occupational qualification or for an employment agency to fail or refuse to refer for employment, or otherwise to discriminate against, any individual because of his race, color, religion, national origin, sex, ancestry, age as it relates to employment, or disability, or to classify or refer for employment any individual on the basis of his race, color, religion, national origin, sex, ancestry, age or disability.

2. Notwithstanding any other provision of this chapter, it shall not be an unlawful employment practice for an employer to apply different standards of compensation, or different terms, conditions or privileges of employment pursuant to a bona fide seniority or merit system, or a system which measures earnings by quantity or quality of production or to employees who work in different locations, provided that such differences or such systems are not the result of an intention or a design to discriminate, and are not used to discriminate, because of race, color, religion, sex, national origin, ancestry, age or disability, nor shall it be an unlawful employment practice for an employer to give and to act upon the results of any professionally developed ability test, provided that such test, its administration, or action upon the results thereof, is not designed, intended or used to discriminate because of race, color, religion, national origin, sex, ancestry, age or disability.

3. Nothing contained in this chapter shall be interpreted to require any employer, employment agency, labor organization, or joint labor-management committee subject to this chapter to grant preferential treatment to any individual or to any group because of the race, color, religion, national origin, sex, ancestry, age or disability of such individual or group on account of an imbalance which may exist with respect to the total number or percentage of persons of any race, color, religion, national origin, sex, ancestry, age or disability employed by any employer, referred or classified for employment by any employment agency or labor organization, admitted to membership or classified by any labor organization, or admitted to or employed in any apprenticeship or other training program, in comparison with the total number or percentage of persons of such race, color, religion, national origin, sex, ancestry, age or disability in any community, state, section, or other area, or in the available workforce in any community, state, section, or other area.

4. Notwithstanding any other provision of this chapter, it shall not be an unlawful employment practice for the state or any political subdivision of the state to comply with the provisions of 29 U.S.C. 623 relating to employment as firefighters or law enforcement officers.

(L. 1986 S.B. 513, A.L. 1998 S.B. 786, A.L. 1999 H.B. 568)

(1994) Standards for finding punitive damages under Missouri statute are entirely different from standards for imposing liquidated damages under the federal Age Discrimination in Employment Act. Missouri law of punitive damages requires actual outrageousness. Not every willful violation of the ADEA involves outrageous conduct. Nelson v. Boatmen's Bancshares, Inc., 26 F.3d 796 (8th Cir.).

Discrimination in public accommodations prohibited, exceptions.

213.065. 1. All persons within the jurisdiction of the state of Missouri are free and equal and shall be entitled to the full and equal use and enjoyment within this state of any place of public accommodation, as hereinafter defined, without discrimination or segregation on the grounds of race, color, religion, national origin, sex, ancestry, or disability.

2. It is an unlawful discriminatory practice for any person, directly or indirectly, to refuse, withhold from or deny any other person, or to attempt to refuse, withhold from or deny any other person, any of the accommodations, advantages, facilities, services, or privileges made available in any place of public accommodation, as defined in section 213.010 and this section, or to segregate or discriminate against any such person in the use thereof on the grounds of race, color, religion, national origin, sex, ancestry, or disability.

3. The provisions of this section shall not apply to a private club, a place of accommodation owned by or operated on behalf of a religious corporation, association or society, or other establishment which is not in fact open to the public, unless the facilities of such establishments are made available to the customers or patrons of a place of public accommodation as defined in section 213.010 and this section.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

(1999) Statute grants a cause of action for associational discrimination. Missouri Commission on Human Rights v. Red Dragon Restaurant, Inc., 991 S.W.2d 161 (W.D.Mo.).

Additional unlawful discriminatory practices.

213.070. It shall be an unlawful discriminatory practice:

(1) To aid, abet, incite, compel, or coerce the commission of acts prohibited under this chapter or to attempt to do so;

(2) To retaliate or discriminate in any manner against any other person because such person has opposed any practice prohibited by this chapter or because such person has filed a complaint, testified, assisted, or participated in any manner in any investigation, proceeding or hearing conducted pursuant to this chapter;

(3) For the state or any political subdivision of this state to discriminate on the basis of race, color, religion, national origin, sex, ancestry, age, as it relates to employment, disability, or familial status as it relates to housing; or

(4) To discriminate in any manner against any other person because of such person's association with any person protected by this chapter.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

(1995) Statute is not limited to employer-employee relationship and must be given a broader meaning. Keeney v. Hereford Concrete Products, 911 S.W.2d 622 (Mo.banc).

Complaints to commission, how filed, when--filing with federal agencies, effect--duties of executive director--respondents--hearing, notice, procedure--attorney general to represent commission--appeal, discovery--effect of orders of commission.

213.075. 1. Any person claiming to be aggrieved by an unlawful discriminatory practice may make, sign and file with the commission a verified complaint in writing, within one hundred eighty days of the alleged act of discrimination, which shall state the name and address of the person alleged to have committed the unlawful discriminatory practice and which shall set forth the particulars thereof and such other information as may be required by the commission. The complainant's agent, attorney or the attorney general may, in like manner, make, sign and file such complaint.

2. Any complaint which is filed with the federal Equal Employment Opportunity Commission or other federal agencies with which the commission has a work-sharing or deferral agreement, or with a local commission which has been certified as substantially equivalent by the commission, shall be deemed filed with the commission on the date that such complaint is received by such federal agency or local commission. A copy of all complaints filed with a local commission with the authority to enforce the provisions of this chapter is to be forwarded to the commission within seven days of the filing thereof with such local commission. If a local commission has jurisdiction to hear a complaint filed with the commission, such complaint shall be deemed to have been filed with the local commission on the date on which such complaint was filed with the commission. The commission shall, within seven days of the receipt of a complaint which a local commission has jurisdiction to hear, forward a copy thereof to such local commission.

3. After the filing of any complaint, the executive director shall, with the assistance of the commission's staff, promptly investigate the complaint, and if the director determines after the investigation that probable cause exists for crediting the allegations of the complaint, the executive director shall immediately endeavor to eliminate the unlawful discriminatory practice complained of by conference, conciliation and persuasion, and shall report the results to the commission. The investigation, determination of probable cause and conciliation shall be conducted according to such rules, regulations and guidelines as the commission shall prescribe.

4. A person who is not named as a respondent in a complaint, but who is identified as a respondent in the course of investigation, may be joined as an additional or substitute respondent upon written notice, pursuant to such rules, regulations, and guidelines as the commission shall prescribe. Such notice, in addition to complying with the requirements of such rules, regulations, and guidelines, shall also state the reason why the person to whom the notice is addressed has been joined as a party.

5. In case of failure to eliminate such discriminatory practice as found in the investigation, if in the judgment of the chairperson of the commission circumstances so warrant, there shall be issued and served in the name of the commission, a written notice, together with a copy of the complaint, as it may have been amended, requiring the person named in the complaint, hereinafter referred to as "respondent", to answer the charges of the complaint at a hearing, at a time and place to be specified in the notice, before a panel of at least three members of the commission sitting as the commission or before a hearing examiner licensed to practice law in this state who shall be appointed by the executive director and approved by the commission. The place of the hearing shall be in the office of the commission or such other place designated by it, except that if the respondent so requests, in writing, the hearing shall be held in the county of such person's residence or business location at the time of the alleged unlawful discriminatory practice. A copy of the notice shall also be served on the complainants.

6. In all cases where a written notice of hearing has been issued and a party has not elected the option to proceed in circuit court as set forth in section 213.076, the procedures set forth for a hearing shall apply.

7. The commission shall be a party to the action and shall be represented before the panel or the hearing examiner by the office of the attorney general or, when so delegated by the attorney general, a staff attorney of the commission. Neither the hearing examiner nor any member of the panel shall have participated in the investigation of the complaint. Evidence concerning endeavors at conciliation shall be excluded.

8. The respondent may file a written verified answer to the complaint and appear at the hearing in person or otherwise with or without counsel, and submit testimony. At the discretion of the hearing examiner or the panel, the complainant may be allowed to intervene, thereby becoming a party to the action with the right to present testimony in person or by counsel, provided the complainant at all times shall be treated as a party for the purpose of discovery and the taking of depositions. The commission or complainant intervenor shall have the power to reasonably and fairly amend any complaint, and the respondent shall have like power to amend any answer. The testimony taken at the hearing shall be under oath and be transcribed.

9. In any contested case before the commission, any party may take and use written interrogatories, requests for production of documents and other materials, and requests for admissions, and all other forms of discovery authorized by rules of civil procedure in the same manner, upon, and under the same conditions, and upon the same notice, as is or may hereafter be provided for with respect to the taking and using of written interrogatories, requests for production of documents and other materials, and requests for admissions, and all other forms of discovery authorized by rules of civil procedure in civil actions in the circuit court. The panel or hearing examiner shall have the authority to impose sanctions in the same manner as set forth in the rules of civil procedure.

10. The hearing shall be conducted in the manner provided by chapter 536, RSMo.

11. When the case is heard by a panel of the commission, the chairperson of the commission shall select the hearing panel and the presiding officer. The presiding officer shall have full authority to call and examine witnesses, admit or exclude evidence and rule upon all motions and objections. The panel shall state its findings of fact and conclusions of law, and if, upon all the evidence at the hearing, the panel finds:

(1) That a respondent has engaged in an unlawful discriminatory practice as defined in this chapter, the commission shall issue and cause to be served on the respondent an order requiring the respondent to cease and desist from the unlawful discriminatory practice. The order shall require the respondent to take such affirmative action, as in the panel's judgment will implement the purposes of this chapter, including, but not limited to, payment of back pay; hiring; reinstatement or upgrading; restoration to membership in any respondent labor organization; the extension of full, equal and unsegregated housing; the extension of full, equal and unsegregated public accommodations; extension of a commercial real estate loan or other financial assistance; extension or restoration of membership or participation in any multiple listing service or other real estate service organization or facility; payment of actual damages; and the submission of a report of the manner of compliance;

(2) That a respondent has engaged or is about to engage in a violation of section 213.040, 213.045, 213.050, or 213.070, to the extent that the alleged violation of section 213.070 relates to or involves a violation of one or more of such other sections or relates to or involves the encouraging, aiding, or abetting of a violation of such other sections, the commission may, in addition to the relief provided in subdivision (1) of this subsection*, assess a civil penalty against the respondent, for purposes of vindicating the public interest:

(a) In an amount not exceeding two thousand dollars if the respondent has not been adjudged to have violated one or more of the sections enumerated in subdivision (2) of this subsection within five years of the date of the filing of the complaint;

(b) In an amount not exceeding five thousand dollars if the respondent has been adjudged to have committed one violation of the sections enumerated in subdivision (2) of this subsection within five years of the date on which the complaint is filed;

(c) In an amount not exceeding ten thousand dollars if the respondent has been adjudged to have committed two or more prior violations of the sections enumerated in subdivision (2) of this subsection within seven years of the date on which the complaint is filed. All civil penalties set forth in this subsection shall be paid to the human rights fund.

12. If, upon all the evidence, the panel finds that a respondent has not engaged in any unlawful discriminatory practice, the panel shall state its findings of fact and conclusions of law and shall issue and cause to be served on the complainant and respondent an order dismissing the complaint.

13. When the case is heard by a hearing examiner, the examiner shall have all powers described in subdivision (8) of section 213.030 and subsection 11 of this section, for the purpose of the hearing. The hearing examiner shall make findings of fact and conclusions of law and shall recommend to the commission an order granting such relief as provided in subsection 11 of this section or dismissing the complaint as to the respondent as provided in subsection 12 of this section, in accordance with such findings.

14. A panel of at least three members of the commission, sitting as the commission, shall review the record, findings and recommended order of the hearing examiner. The panel shall thereafter accept or amend the recommended order which shall become the order of the commission. All orders shall be served on the complainant and respondent, and copies shall be delivered to the attorney general and such other public officers as the commission deems proper.

15. No order of the commission issued pursuant to this section shall affect any contract, sale, encumbrance or lease consummated before the issuance of such order and involving a bona fide purchaser without actual notice of the charge filed pursuant to this section.

16. Any person aggrieved by an order of the commission may appeal as provided in chapter 536, RSMo.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619)

*Word "section" appears in original rolls.

(1993) Where plaintiff filed complaint with federal Equal Employment Opportunity Commission within required time of alleged act of discrimination, complaint is deemed to meet statutory time limit for filing complaint under Missouri's human rights act. Claim for emotional distress damages under Missouri human rights act is not preempted by workers' compensation act. Gruben v. Famous-Barr Co., 823 F.Supp. 664 (E.D. Mo.).

(1994) Where plaintiff alleged racially discriminatory discharge in administrative claim, claim of racial harassment in the workplace is not sufficiently like or reasonably related to discriminatory discharge claim to be deemed within the scope of the lawsuit and claimant could not bring Missouri human rights act action based on unexhausted racial harassment claim. Tart v. Hill Behan Lumber Co., 31 F.3d 668 (8th Cir.).

(1996) The Missouri Commission on Human Rights lacks jurisdiction on any complaint not filed within 180 days of the alleged discriminatory act. Hill v. St. Louis University, 920 F.Supp. 124 (E.D.Mo.).

(2000) Receipt of notice of termination, rather than date of termination, begins running of period for filing wrongful termination claim. Foster v. BJC Health System, 121 F.Supp.2d 1280 (E.D. Mo.).

Notice relating to aiding and abetting, civil action--commencement of action--intervention--relief--authority of commission.

213.076. 1. When a written notice of hearing is issued alleging violation of section 213.040, 213.045, 213.050, or 213.070, to the extent that the alleged violation of section 213.070 relates to or involves violation of one or more of such other sections or relates to or involves the encouraging, aiding or abetting of violation of such sections, a complainant or respondent may elect to have the claims asserted in that complaint decided in a civil action under the provisions of this section in lieu of a hearing pursuant to the provisions of section 213.075. Written notice of an election made pursuant to this subsection shall be filed with the commission and all parties within twenty days of the date on which the written notice of hearing is placed in the mail by the commission staff.

2. Where a party has made an election pursuant to the provisions of this section, to have the claims asserted in a written notice issued by the chairperson, decided in a civil action, the chairperson shall immediately direct staff attorneys employed by the commission to commence and maintain a civil action on behalf of the complainant. Such action shall be commenced within thirty days of the election. All expenses of the claimant related to a civil action brought under this section shall be paid by the commission.

3. Any person aggrieved with respect to the issues to be determined in a civil action instituted pursuant to this section may intervene as of right in a civil action.

4. In a civil action instituted pursuant to this section, if the court finds that an unlawful discriminatory practice has occurred or is about to occur, the court may grant all relief as set forth in section 213.111. If monetary relief is sought for benefit of an aggrieved person who is not a party to the civil action, the court shall not award such relief if such person has not complied with discovery orders issued by the court.

5. The commission shall have authority to hire such attorneys as may be necessary to perform duties assigned to it pursuant to this section.

(L. 1992 H.B. 1619)

Settlement and conciliation agreement--restrictions, procedure.

213.077. 1. During the period beginning with the filing of a complaint under section 213.075, and ending with the filing of a charge, setting of a complaint for hearing or dismissal of a complaint pursuant to the provisions of that section, the executive director and the commission staff shall, to the extent feasible, engage in settlement and/or conciliation with respect to the complaint. Any settlement and conciliation agreement negotiated during such period shall be an agreement between the complainant and respondent and shall be subject to approval by the executive director. Nothing said or done in the course of settlement or conciliation under this section shall be made public or used as evidence in any subsequent proceeding under this chapter, without the written consent of the complainant and respondent.

2. If a complaint has been filed pursuant to section 213.055, 213.065 or 213.070, alleging commission of an unlawful employment practice or discrimination in public accommodations:

(1) During investigation, the public shall not have access to records relating to the complaint, nor shall any information relating thereto be released to the public;

(2) During investigation, the complainant and respondent shall only have access to records they provided until the point at which disclosure is allowed at hearing, or if a request for civil action is made under section 213.111 for a right to or other legal proceedings pursuant to federal, state or local discrimination laws that require disclosure;

(3) Settlement agreements, executed during investigation shall be disclosed to the public only by agreement of the complainant and respondent;

(4) After closure of a complaint, the public may only have access to the complaint and closure documents by agreement of the complainant and respondent;

(5) Excluding a finding of probable cause, after an investigation closure, the complainant and respondent may have access to the investigative file except for sensitive or confidential records and records relating to witnesses who have requested anonymity. With respect to records that the commission has obtained from other government agencies, the commission will observe any statutory confidentiality provisions imposed on the originating agencies;

(6) A conciliation agreement shall be disclosed to the public only by agreement of the complainant and respondent;

(7) After failure of conciliation attempts, the complainant and respondent may have access to copies of the investigative file, except for sensitive or confidential records and records relating to witnesses who have requested anonymity;

(8) To achieve the purposes of this chapter, this subsection shall not apply to disclosure of information to representatives of interested federal, state or local civil or human rights agencies.

3. If a complaint is filed alleging violation of section 213.040, 213.045, 213.050, or 213.070, to the extent that the alleged violation of section 213.070 relates to or involves violations of one or more of the other above enumerated sections or relates to or involves the encouraging, aiding or abetting of violation of such sections:

(1) The public, complainant and respondent shall have access to records relating to the complaint in the same manner as set forth in subdivisions (1), (2), (4), (5), (7), and (8) of subsection 2 of this section;

(2) Any settlement or conciliation agreement entered into by the complainant and respondent shall be made public unless the parties thereto otherwise agree and the executive director determines that disclosure is not required to further the purpose of this chapter.

(L. 1992 H.B. 1619)

Decisions of commission--judicial review, when, procedure, venue --enforcement of order--breech of settlement agreement, remedy.

213.085. 1. All final decisions, settlement agreements, conciliation agreements, findings, rules and orders of the commission under any provision of this chapter shall be in writing. Parties to proceedings shall each be sent a copy of the commission's decision and order in the proceedings.

2. Any person who is aggrieved by a final decision, finding, rule or order of the commission may obtain judicial review by filing a petition in the circuit court of the county of proper venue within thirty days after the mailing or delivery of the notice of the commission's final decision.

3. Judicial review shall be in the manner provided by chapter 536, RSMo, as it may be amended or superseded from time to time. The venue of such cases shall, at the option of the appealing party, be in the circuit court of Cole County or in the county of the appealing party's residence, or if the appealing party is a corporation, domestic or foreign, having a registered office or business office in this state, in the county of its registered office or business office.

4. If no proceeding for review is instituted in the circuit court within the time herein prescribed, the commission may obtain an order in a proceeding brought in the circuit court of the county wherein the unlawful discriminatory practice which is the subject of the commission's order occurred, or the county wherein any person required in the order to cease and desist from an unlawful discriminatory practice, or to take other affirmative action, resides or conducts business. The record on the commission's petition for enforcement shall consist solely of duly certified records of the commission showing that it has jurisdiction over the respondent, that the procedure prescribed by this action has been complied with, and a certified copy of the commission's order with proof of service. On such a petition, the inquiry of the court shall be limited to a determination of whether the action of the commission is in excess of its statutory authority or jurisdiction and whether the respondent has substantially complied with the order of the commission.

5. Where no proceeding for judicial review is filed within the time established under subsection 3 of this section, and the commission has not filed a petition for enforcement of its order in the circuit court, any person entitled to relief may, after the expiration of sixty days from the date of the commission's order, file a petition for enforcement of the commission's decision in a circuit court having proper venue thereof. The contents of the petition and the jurisdiction of the court shall be as set forth in subsection 4 of this section.

6. Where a suit for enforcement of a commission order has been filed pursuant to either subsection 4 or 5 of this section, the circuit court shall issue its order enforcing the commission decision, unless the party against whom enforcement is sought affirmatively shows that:

(1) The court is without jurisdiction or venue;

(2) Such commission order violates the provisions of the constitution of this state or of the United States;

(3) The commission order is beyond its statutory authority or jurisdiction; or

(4) The party has substantially complied with the order of the commission.

7. Where the commission deems there has been a breach of the terms or conditions of a settlement agreement or conciliation agreement, the commission shall institute an action in circuit court to enforce the terms of the agreement or to obtain the appropriate remedy for such breach. Nothing in this subsection shall prohibit the parties to such agreement from personally filing suit to enforce this subsection.

(L. 1986 S.B. 513, A.L. 1992 H.B. 1619)

Violation of a commission order, misdemeanor.

213.095. Any person who shall willfully violate an order of the commission shall be guilty of a class C misdemeanor.

(L. 1986 S.B. 513)

Construction of statutes.

213.101. The provisions of this chapter shall be construed to accomplish the purposes thereof and any law inconsistent with any provision of this chapter shall not apply. Nothing contained in this chapter shall be deemed to repeal any of the provisions of any law of this state relating to the discrimination because of race, color, religion, national origin, sex, ancestry, age, disability, or familial status.

(L. 1986 S.B. 513 § 213.100, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786)

Right to civil action, when--relief available--costs and attorney's fees, awarded when.

213.111. 1. If, after one hundred eighty days from the filing of a complaint alleging an unlawful discriminatory practice pursuant to section 213.055, 213.065 or 213.070 to the extent that the alleged violation of section 213.070 relates to or involves a violation of section 213.055 or 213.065, or subdivision (3) of section 213.070 as it relates to employment and public accommodations, the commission has not completed its administrative processing and the person aggrieved so requests in writing, the commission shall issue to the person claiming to be aggrieved a letter indicating his or her right to bring a civil action within ninety days of such notice against the respondent named in the complaint. If, after the filing of a complaint pursuant to sections 213.040, 213.045, 213.050 and 213.070, to the extent that the alleged violation of section 213.070 relates to or involves a violation of sections 213.040, 213.045 and 213.050, or subdivision (3) of section 213.070 as it relates to housing, and the person aggrieved so requests in writing, the commission shall issue to the person claiming to be aggrieved a letter indicating his or her right to bring a civil action within ninety days of such notice against the respondent named in the complaint. Such an action may be brought in any circuit court in any county in which the unlawful discriminatory practice is alleged to have occurred, either before a circuit or associate circuit judge. Upon issuance of this notice, the commission shall terminate all proceedings relating to the complaint. No person may file or reinstate a complaint with the commission after the issuance of a notice under this section relating to the same practice or act. Any action brought in court under this section shall be filed within ninety days from the date of the commission's notification letter to the individual but no later than two years after the alleged cause occurred or its reasonable discovery by the alleged injured party.

2. The court may grant as relief, as it deems appropriate, any permanent or temporary injunction, temporary restraining order, or other order, and may award to the plaintiff actual and punitive damages, and may award court costs and reasonable attorney fees to the prevailing party, other than a state agency or commission or a local commission; except that, a prevailing respondent may be awarded court costs and reasonable attorney fees only upon a showing that the case is without foundation.

(L. 1986 S.B. 513 § 213.110, A.L. 1992 H.B. 1619, A.L. 1998 S.B. 786, A.L. 1999 H.B. 741)

(1998) Right-to-sue letter is not a jurisdictional prerequisite but is a condition precedent to bringing an action under MHRA. Whitmore v. O'Connor Management, Inc., 156 F.3d 796 (8th Cir.).

(1999) Statute is insufficiently explicit to overcome presumption against punitive damages when a municipality is the defendant. Kline v. City of Kansas City, 175 F.3d 660 (8th Cir.).

(2003) Civil action for damages only is neither equitable nor administrative in nature and thus is entitled to be tried by jury. State ex rel. Diehl v. O'Malley, 95 S.W.3d 82 (Mo.banc).

Applicability.

213.112. Legally permissible actions pursuant to section 441.020, RSMo, are subject to the provisions of this chapter only if a primary motive for the section 441.020, RSMo, action is not any of the factors listed in section 441.020, RSMo.

(L. 1998 S.B. 786 § 1, A.L. 1999 H.B. 741)

Attorney general to act, when--authorization of civil action --settlement agreement.

213.126. 1. Whenever the attorney general has a reasonable cause to believe that any person or group of persons is engaged in a pattern or practice of resistance to the full enjoyment of any of the rights granted by this chapter or that any group of persons has been denied any of the rights granted by this chapter, and such denial raises an issue of general public importance, he may bring a civil action to any appropriate state court by filing with it a complaint setting forth the facts and requesting such preventive relief, including, but not limited to, an application for a permanent or temporary injunction, restraining order, or other order against the person or persons responsible for such pattern or practice or denial of rights, as he deems necessary to ensure the full enjoyment of the rights granted by this chapter.

2. If, at any time following the filing of a complaint alleging violation of one or more of the provisions of sections 213.040 to 213.070, the chairperson determines that prompt judicial action is necessary to carry out the purposes of this chapter, the chairperson may authorize a civil action for appropriate temporary or preliminary relief pending final disposition of the complaint under the provisions of this chapter. Upon receipt of such authorization, the attorney general may commence and maintain an action seeking temporary or preliminary relief of an equitable nature in the circuit court of the county in which the respondent resides or in any county in which respondent conducts business.

3. Upon request by the commission, the attorney general shall take appropriate action in circuit court to enforce a subpoena issued by the commission.

4. The attorney general may file suit to enforce a settlement or conciliation agreement or any order of the commission referred by the commission or executive director.

(L. 1986 S.B. 513 § 213.125, A.L. 1992 H.B. 1619)

Local commissions, certification--review--decertification.

213.131. 1. No local commission shall have authority to hear complaints of violations of this chapter unless such municipal or county commission has first been certified to be substantially equivalent by the commission. The commission shall certify a local commission as substantially equivalent if the ordinance establishing the local commission provides substantially similar protection of the procedural rights of parties appearing before the local commission as are provided for by the provisions of this chapter.

2. The commission shall review the certification of each local commission at least once every five years to determine whether it is appropriately safeguarding the procedural and substantive rights of parties appearing before it. Should the commission determine that a local commission is not adequately protecting the rights of parties appearing before it, it shall direct the commission staff to enter into negotiations with the local commission for the purpose of attempting to correct any deficiencies. Any decision to decertify a local commission shall be appealable to circuit court pursuant to the provisions of chapter 536, RSMo.

(L. 1992 H.B. 1619)

Local commissions, power and authority--procedure--public attorney, duties--appeal, procedure--adoption of procedural rules.

213.135. 1. Any local commission authorized under subsection 3 of section 213.020 and certified by the commission as substantially equivalent shall, pursuant to the provisions of this section, have power and authority to hear complaints of violations of this chapter that are alleged to have been committed within the city, town, village or county which created the commission, provided that no complaint against the state of Missouri, including the University of Missouri system, or any official, officer, employee, department, agency, or other agent or servant thereof shall be entertained by a municipal or county commission as authorized in subsection 3 of section 213.020. Such authority may only be exercised in a manner consistent with the provisions of this chapter. In furtherance of the authority granted in this section, local commissions shall be empowered to hold hearings, subpoena witnesses, compel their attendance, administer oaths, to take the testimony of any person under oath, and to require the production for examination of any books, papers or other materials relating to any matter under investigation or in question before the commission.

2. Any local commission authorized under subsection 3 of section 213.020 may be empowered by the legislative body of the city, town, village or county it serves to exercise the powers granted in this section, any provision of law, charter or ordinance to the contrary notwithstanding.

3. Proceedings before the local commission shall be consistent with the requirements of section 213.075, with the exceptions that in the context of these proceedings, the references to the attorney general therein shall apply to an attorney or counselor for the city, town, village or county, and that contested cases before the local commission shall be heard by a hearing examiner who shall present to the local commission, or to a panel of members thereof, proposed findings of fact, proposed conclusions of law, and a proposed order, or who shall, if the municipal ordinance so provides, render findings of fact, conclusions of law, and an order. Hearings before local commissions shall either be tape recorded or held before a certified court reporter.

4. The order of a local commission shall not be final for appeal purposes until filed with and reviewed by a hearing examiner of the commission. The order shall be filed with the commission within thirty days of the date the local commission entered its order. Within fifteen days of the filing of the order the local commission shall transmit the transcript of the hearing previously reduced to writing to the commission. The local commission shall prepare the transcript of the hearing and file with it all exhibits, whether received or rejected, with the commission. The commission hearing examiner shall issue an opinion within ninety days of receipt of the local commission's complete hearing record. Thirty days from the date of issuance of the opinion, the order of the local commission shall become final for purposes of appeal and may be appealed in the same manner as any other decision of the commission as set out in section 213.085. If no opinion is issued by the hearing examiner within ninety days, the local commission's decision shall be considered final for purposes of appeal and may be appealed in the same manner as any other decision of the commission as set out in section 213.085.

5. If no appeal from a final order of a local commission has been filed within thirty days, a petition for enforcement of the order may be filed in the circuit court as provided in section 213.085.

6. Local commissions may adopt procedural rules relating to the investigation, settlement and conciliation of complaints and conduct of hearings, provided that such rules and regulations are consistent with the provisions and spirit of this chapter. Such rules and regulations shall be subject to review by the Missouri commission on human rights, and shall not become effective until approved thereby. The commission shall have authority to approve, disapprove, or approve with amendments any local commission rules submitted to it. In the event that the commission approves local commission rules and regulations with amendments, such rules shall become effective when the amendments are adopted by the local commission.

(L. 1992 H.B. 1619)

Severability.

213.137. If any section, subsection, subdivision, paragraph, sentence, or clause of sections 213.010 to 213.135 is held to be invalid or unconstitutional, such decision shall not affect any remaining portion, section, or part thereof which can be given effect without the invalid provision.

(L. 1992 H.B. 1619 § 1)

Title XII. Public Health and Welfare

This title of the state code contains Missouri's main employment discrimination law.

Chapter 4. Guidelines and Interpretations of Fair Housing Section of the Missouri Human Rights Act

8 CSR 60-4.010 Definitions

PURPOSE: This rule defines terms used in sections 213.040, 213.045, 213.050 and 213.070, RSMo. PUBLISHER'S NOTE: The secretary of state has determined that the publication of the entire text of the material which is incorporated by reference as a portion of this rule would be unduly cumbersome or expensive. Therefore, the material which is so incorporated is on file with the agency who filed this rule, and with the Office of the Secretary of State. Any interested person may view this material at either agency's headquarters or the same will be made available at the Office of the Secretary of State at a cost not to exceed actual cost of copy reproduction. The entire text of the rule is printed here. This note refers only to the incorporated by reference material.

(1) Accessible route means a continuous unobstructed path connecting accessible elements and spaces in a building or within a site that can be negotiated by a person with a severe disability using a wheelchair and that is also safe for and usable by people with other disabilities. Interior accessible routes may include corridors, floors, ramps, elevators and lifts. Exterior accessible routes may include parking access aisles, curb ramps, walks, ramps and lifts. A route that complies with the appropriate requirements of American National Standards Institute, (ANSI) A117.1-1986 or a comparable standard is an accessible route.

(2) Accessible, when used with respect to the public and common use areas of a building containing covered multifamily dwellings, means that the public or common use areas of the building can be approached, entered and used by individuals with physical handicaps. The phrase, readily accessible to and usable by, is synonymous with accessible. A public or common use area that complies with the appropriate requirements of the (ANSI) A117.1-1986 or a comparable standard is accessible within the meaning of this definition.

(3) ANSI A117.1-1986 means the 1986 edition of the American National Standard for Buildings and Facilities Providing Accessibility and Usability for Physically Handicapped People. Copies may be obtained from American National Standards Institute, Inc., 1430 Broadway, New York, New York 10018.

(4) Building entrance on an accessible route means an accessible entrance to a building that is connected by an accessible route to public transportation stops, to accessible parking and passenger loading zones, or to public streets or sidewalks, if available. A building entrance that complies with ANSI A117.1-1986 or a comparable standard complies with the requirements of this section.

(5) Building means a structure, facility or portion of it that contains or serves one (1) or more dwelling units.

(6) Common use areas means rooms, spaces or elements inside or outside of a building that are made available for the use of residents of a building or their guests. These areas include hallways, lounges, lobbies, laundry rooms, refuse rooms, mail rooms, recreational areas and passageways among and between buildings.

(7) Controlled substance means any drug or other substance, or immediate precursor, included in the definition in section 195.010, RSMo.

(8) Covered multifamily dwellings means buildings consisting of four (4) or more dwelling units if these buildings have one (1) or more elevators, and ground floor dwelling units in other buildings.

(9) Dwelling means any building, structure or portion of it which is occupied as, or designed or intended for occupancy as a residence by one (1) or more families and any vacant land which is offered for sale or lease for the construction or location of any building, structure or portion of it intended for residential purposes.

(10) Dwelling unit means a single unit of residence for a family of one (1) or more persons. Examples of dwelling units include: a single family home; an apartment unit within an apartment building; and in other types of dwellings in which sleeping accommodations are provided but toileting or cooking facilities are shared by occupants of more than one (1) room or portion of the dwelling, or rooms in which people sleep. Examples of the latter include dormitory rooms and sleeping accommodations in shelters intended for occupancy as a residence for homeless persons.

(11) Entrance means any access point to a building or portion of a building used by residents for the purpose of entering.

(12) Exterior means all areas of the premises outside of an individual dwelling unit.

(13) First occupancy means a building that has never before been used for any purpose.

(14) Ground floor means a floor of a building with a building entrance on an accessible route. A building may have more than one (1) ground floor.

(15) Interior means the spaces, parts, components or elements of an individual dwelling unit.

(16) Modification means any change to the public or common use areas of a building or any change to a dwelling unit.

(17) Other financial assistance as used in section 213.045, RSMo includes the purchasing of loans which are for purchasing, constructing, improving, repairing or maintaining a dwelling or which are secured by residential real estate.

(18) Premises means the interior or exterior spaces, parts, components or elements of a building, including individual dwelling units and the public and common use areas of a building.

(19) Public use areas means interior or exterior rooms or spaces of a building that are made available to the general public. Public use may be provided at a building that is privately or publicly owned.

(20) Site means a parcel of land bounded by a property line or a designated portion of a public right of way.

Authority: sections 213.030, 213.040, 213.045 and 213.050, RSMo Supp. 1992.* Original rule filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992; 213.040, RSMo 1986, amended 1992; 213.045, RSMo 1986, amended 1992 and 213.050, RSMo 1986, amended 1992.

8 CSR 60-4.015 Inquiries Regarding Persons with Disabilities

PURPOSE: This rule clarifies lawful and unlawful inquiries regarding the disabilities of an applicant for a dwelling, a person intending to reside in that dwelling, or any person associated with that person.

(1) It shall be unlawful to make inquiry to determine whether an applicant for a dwelling, a person intending to reside in that dwelling after it is so sold, rented, or made available, or any person associated with that person, has a disability or to make inquiry as to the nature or severity of a disability the person may have. However, this section does not prohibit the following inquiries, provided these inquiries are made of all applicants, whether or not they have disabilities:

(A) Is an applicant able to meet the requirements of ownership or tenancy?

(B) Is an applicant qualified for a dwelling available only to persons with disabilities or to persons with a particular type of disability?

(C) Is an applicant for a dwelling qualified for a priority available to persons with disabilities or to persons with a particular type of disability?

(D) Is an applicant for a dwelling a current illegal abuser or addict of a controlled substance? and

(E) Has an applicant been convicted of the illegal manufacture or distribution of a controlled substance?

AUTHORITY: sections 213.030 and 213.040, RSMo 2000.* Original rule filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998 and 213.040, RSMo 1986, amended 1992, 1998.

8 CSR 60-4.020 Reasonable Modifications of Existing Premises

PURPOSE: This rule establishes guidelines regarding modifications made to premises for a person with a disability.

(1) It shall be unlawful for any person to refuse to permit, at the expense of a person with a disability, reasonable modifications of existing premises occupied or to be occupied by a person with a disability, if the proposed modifications may be necessary to afford the person with a disability full enjoyment of the premises. In the case of a rental, the landlord, where it is reasonable to do so, may condition permission for a modification on the renter agreeing to restore the interior of the premises to the condition that existed before the modification, reasonable wear and tear excepted. The landlord may not increase any customarily required security deposit for persons with disabilities. However, where it is necessary to ensure with reasonable certainty that funds will be available to pay for the restorations at the end of the tenancy, the landlord may negotiate as part of a restoration agreement, a provision requiring that the tenant pay into an interest-bearing escrow account, over a reasonable period, a reasonable amount of money not to exceed the cost of the restorations. The interest in this account shall accrue to the benefit of the tenant.

(2) A landlord may condition permission for a modification on the renter providing a reasonable description of the proposed modifications as well as reasonable assurances that the work will be done in a satisfactory manner and that any required building permits will be obtained.

(3) The application of this rule may be illustrated by the following examples:

(A) Example 1: A tenant with a handicap asks his/her landlord for permission to install grab bars in the bathroom at the tenant’s expense. It is necessary to reinforce the walls with blocking between studs in order to affix the grab bars. It is unlawful for the landlord to refuse to permit the tenant, at the tenant’s own expense, from making the modifications necessary to add the grab bars. However, the landlord may condition permission for the modification on the tenant agreeing to restore the bathroom to the condition that existed before the modification, reasonable wear and tear excepted. It would be reasonable for the landlord to require the tenant to remove the grab bars at the end of the tenancy. The landlord also may reasonably require that the wall to which the grab bars are to be attached be repaired and restored to its original condition, reasonable wear and tear excepted. However, it would be unreasonable for the landlord to require the tenant to remove the blocking, since the reinforced walls will not interfere in any way with the landlord’s or the next tenant’s use and enjoyment of the premises and may be needed by some future tenant.

(B) Example 2: An applicant for rental housing has a child who uses a wheelchair. The bathroom door in the dwelling unit is too narrow to permit the wheelchair to pass. The applicant asks the landlord for permission to widen the doorway at the applicant’s own expense. It is unlawful for the landlord to refuse to permit the applicant to make the modification. Further, the landlord, in usual circumstances, may not condition permission for the modification on the applicant paying for the doorway to be narrowed at the end of the lease because a wider doorway will not interfere with the landlord’s or the next tenant’s use and enjoyment of the premises.

AUTHORITY: sections 213.030 and 213.040, RSMo 2000.* Original rule filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998 and 213.040, RSMo 1986, amended 1992, 1998.

8 CSR 60-4.025 Design and Construction Requirements

PURPOSE: This rule establishes accessibility requirements in the design and construction of covered multifamily dwellings. PUBLISHER'S NOTE: The secretary of state has determined that the publication of the entire text of the material which is incorporated by reference as a portion of this rule would be unduly cumbersome or expensive. Therefore, the material which is so incorporated is on file with the agency who filed this rule, and with the Office of the Secretary of State. Any interested person may view this material at either agency's headquarters or the same will be made available at the Office of the Secretary of State at a cost not to exceed actual cost of copy reproduction. The entire text of the rule is printed here. This note refers only to the incorporated by reference material.

(1) Covered multifamily dwellings planned for first occupancy after March 13, 1991 shall be designed and constructed to have at least one (1) building entrance on an accessible route unless it is impractical to do so because of the terrain or unusual characteristics of the site. For purposes of this section, a covered multifamily dwelling shall be deemed to be designed and constructed for first occupancy before March 14, 1991 if it is occupied before that date or if the last building permit or permit renewal for the covered multifamily dwellings is issued by a state, county or local government before January 14, 1990. The burden of establishing impracticality because of terrain or unusual site characteristics is on the person or persons who designed or constructed the housing facility.

(A) Example 1: A real estate developer plans to construct six (6) covered multifamily dwelling units on a site with a hilly terrain. Because a long and steep stairway is necessary in order to enter the dwellings and since there is no practical way to provide an accessible route to any of the dwellings, one need not be provided.

(B) Example 2: A real estate developer plans to construct a building consisting of ten

(10) units of multifamily housing on a waterfront site that floods frequently. Because of this unusual characteristic of the site, the builder plans to construct the building on stilts. It is customary for housing in the geographic area where the site is located to be built on stilts. The housing lawfully may be constructed on the proposed site on stilts even though this means that there will be no practical way to provide an accessible route to the building entrance.

(C) Example 3: A real estate developer plans to construct a multifamily housing facility on a particular site. The developer would like the facility to be built on the site to contain as many units as possible. Because of the configuration and terrain of the site, it is possible to construct a building with one hundred five (105) units on the site, provided the site does not have an accessible route leading to the building entrance. It is also possible to construct a building on the site with an accessible route leading to the building entrance. However, this building would have no more than one hundred (100) dwelling units. The building to be constructed on the site must have a building entrance on an accessible route because it is not impractical to provide such an entrance because of the terrain or unusual characteristics of the site.

(2) All covered multifamily dwellings planned for first occupancy after March 13, 1991 with a building entrance on an accessible route shall be designed and constructed in a manner that--

(A) The public and common use areas are readily accessible to and usable by handicapped persons (compliance with the appropriate requirements of American National Standards Institute (ANSI) A117.1-1986 suffices to satisfy these requirements);

(B) All the doors designed to allow passage into and within all premises are sufficiently wide to allow passage by handicapped persons in wheelchairs; and

(C) All premises within covered multifamily dwelling units contain the following features of adaptable design:

1. An accessible route into and through the covered dwelling unit;

2. Light switches, electrical outlets, thermostats and other environmental controls in accessible locations;

3. Reinforcements in bathroom walls to allow later installation of grab bars around the toilet, tub, shower stall and shower seat, where these facilities are provided; and

4. Usable kitchens and bathrooms so that an individual in a wheelchair can maneuver about the space.

A. Example 1: A developer plans to construct a one hundred (100)-unit condominium apartment building with one (1) elevator. In accordance with section (1), the building has at least one accessible route leading to an accessible entrance. All one hundred (100) units are covered multifamily dwelling units and they all must comply with the accessibility requirements of section (1) of this rule.

B. Example 2: A developer plans to construct thirty (30) garden apartments in a three (3)-story building. The building will not have an elevator. The building will have one

(1) accessible entrance which will be on the first floor. Since the building does not have an elevator, only the ground floor units are covered multifamily units. The ground floor is the first floor because that is the floor that has an accessible entrance. All of the dwelling units on the first floor must meet the accessibility requirements of section (1) of this rule and must have access to at least one

(1) of each type of public or common use area available for residents in the building.

(3) Compliance with a duly enacted law of a state or unit of general local government that includes the requirements of (3)(C)1.--4. of this rule satisfies the requirements of sections

(1) and (3) of the rule.

Authority: sections 213.030 and 213.040, RSMo Supp. 1992.* Original rule filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992 and 213.040, RSMo 1986, amended 1992.

8 CSR 60-4.030 Prohibited Coercion and Retaliation

PURPOSE: This rule clarifies the unlawful discriminatory practices prohibited by section 213.070, RSMo.

(1) It shall be unlawful to aid, abet, incite, compel, or coerce the commission of acts prohibited by Chapter 213, RSMo, or to attempt to do so.

(2) Conduct made unlawful under this rule includes, but is not limited to, coercing a person, either orally, in writing, or by other means, to deny or limit the benefits provided in connection with the sale or rental of a dwelling or in connection with a residential real estate-related transaction because of race, color, religion, sex, disability, familial status, ancestry, or national origin.

(3) Retaliating against any person because that person has filed a complaint, testified, assisted, or participated in any manner in a proceeding under Chapter 213, RSMo, shall be unlawful.

AUTHORITY: sections 213.030, 213.070, and 213.075, RSMo 2000.* Original rule filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998; 213.070, RSMo 1986, amended 1992, 1998; and 213.075, RSMo 1986, amended 1992.

8 CSR 60-4.035 Exceptions

PURPOSE: This rule lists exceptions to the fair housing sections of Chapter 213, RSMo.

(1) Any religious organization, association, or society or any nonprofit institution or organization operated, supervised or controlled by or in conjunction with a religious organization, association or society may limit the sale, rental or occupancy of dwellings which it owns or operates for other than a commercial purpose (activity engaged in for profit) to persons of the same religion or give preference to these persons, unless membership in the religion is restricted on account of race, color or national origin.

(2) A private club, not open to the public, which as an incident to its primary purpose(s) provides lodging which it owns or operates for other than a commercial purpose, may limit the rental or occupancy of the lodging to its members or may give preference in occupancy to its members.

(3) Other than the prohibitions against discriminatory advertising in 213.040.1(3), RSMo, the following are exempted from the coverage of Chapter 213, RSMo:

(A) The sale or rental of any single family house by a private individual owner, provided--

1. The private individual owner does not own or have any interest in more than three

(3) single family homes at any one (1) time; and

2. The house is sold or rented without the use of a real estate broker, agent or salesperson or the facilities of any person in the business of selling or renting dwellings, and without publication, posting or mailing of any advertisement. If the owner selling the house does not reside in it at the time of the sale or was not the most recent resident of the house prior to the sale, this exemption applies to only one (1) such sale in any twenty-four (24)-month period; and

(B) The rental of rooms or units in dwellings containing living quarters occupied or intended to be occupied by no more than four (4) families living independently of each other, if the owner actually maintains and occupies one (1) of these living quarters as his/her residence.

Authority: sections 213.030 and 213.040, RSMo Supp. 1992.* Original rule filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992 and 213.040, RSMo 1986, amended 1992.

8 CSR 60-4.040 Costs of Travel to Hearing

PURPOSE: This rule indicates that when a complainant has to travel for a hearing regarding a complaint of housing discrimination, the commission will cover the complainant’s travel expenses.

(1) When a complainant files a complaint pursuant to sections 213.040, 213.041, 213.045, or 213.050, RSMo, or pursuant to section 213.070, RSMo, only as it relates to housing, and the respondent requests that a hearing be held in the county where he or she resides or does business, then, in the event that county is not the county of complainant’s residence, the commission will cover the costs associated with the complainant’s travel to the hearing pursuant to the state of Missouri’s policies and limits in place for state employees at the time the travel occurs.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 14, 2010, effective Oct. 30, 2010.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998 and 213.075, RSMo 1986, amended 1992.

8 CSR 60-4.045 Complainant’s Testimony at Hearing

PURPOSE: This rule indicates that a complainant may testify at a hearing even if he or she has not intervened in the action.

(1) When a case is at hearing pursuant to section 213.075, RSMo, then the complainant may testify at the hearing whether or not he or she has intervened in the proceeding.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 14, 2010, effective Oct. 30, 2010.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998 and 213.075, RSMo 1986, amended 1992.

Chapter 3. Guidelines and Interpretations of Employment Anti-Discrimination Laws

8 CSR 60-3.010 Preservation of Records and Posting of Posters and Interpretations

PURPOSE: The Missouri Commission on Human Rights has the authority to formulate policies to effectuate the purposes of Chapter 213, RSMo (1986). This rule sets forth the rules for employer preservation of records, posting of posters and commission's interpretations.

(1) Every employer, labor organization, employment agency or other business or establishment covered by Chapter 213, RSMo (1986) shall post a commission equal employment poster in a place where other employee notices are posted or in a conspicuous place where employees will have access to it.

(2) Every person subject to the jurisdiction of the commission under Chapter 213, RSMo (1986) shall post the commission's fair housing poster in all places of business and establishments subject to the statute.

(3) Every person subject to the jurisdiction of the commission under Chapter 213, RSMo (1986) shall post the commission public accommodations poster in all places of business and establishments subject to this statute.

(4) Any personnel or employment record made or kept by any employer including, but not necessarily limited to, application forms submitted by applicants and other records having to do with hiring, promotion, demotion, transfer, layoff or termination, rates of pay or other terms of compensation and selection for training or apprenticeship shall be preserved by the employer for a period of one (1) year from the date of the making of the record or the personnel action involved, whichever occurs later.

(5) Where a complaint of discrimination has been filed and the respondent notified, the respondent employer shall preserve all personnel records relevant to the complainant until final disposition of the complaint. The term personnel records relevant to the complaint, for example, would include personnel or employment records relating to the complainant and to all other employees holding positions similar to that held or sought by the complainant and application forms or test papers completed by an unsuccessful applicant or by all other candidates for the same position as that for which the complainant applied and was rejected. The date of final disposition of the complaint means the date which litigation is terminated, with regard to the complaint.

(6) If a person fails to make, keep, or preserve records or make reports in accordance with this regulation, the commission may draw an adverse presumption from this failure with regard to the allegations in the complaint. The presumption is rebuttable.

(7) Section 213.010(8), RSMo is interpreted to mean that any structure built after the effective date of these rules which is a place of public accommodation as covered by this statute must provide access for handicapped persons unless it can be shown this accommodation would cause undue hardship.

(8) Employer. A person is an employer subject to the provisions of Chapter 213, RSMo if at the time of the alleged discrimination that person employs six (6) or more persons within the state, whether these persons are temporary, part-time or permanent employees.

(9) A corporation or association must be one hundred percent (100%) owned and operated by a religious or sectarian group and being a member of that religion or sect must be a requirement for employment for that corporation or association to be exempt as an employer under section 213.010(5), RSMo (1986).

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.010. Original rule filed Oct. 31, 1973, effective Nov. 10, 1973. Amended: Filed July 1, 1980, effective Nov. 13, 1980. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.020 Employment Advertising Practices

PURPOSE: The Missouri Commission on Human Rights has the authority to formulate policies to effectuate the purposes of Chapter 213, RSMo (1986). This rule sets forth the guidelines and interpretations governing, but not limited to, the major aspects of employment advertising practices.

(1) It shall be a violation of section 213.055, RSMo (1986) for any employer, labor organization, licensing agency or employment agency to cause to be published, printed, circulated or displayed any advertisement or notice relating to employment, employment opportunities, job openings, union membership, apprentice programs, job training programs, licensing opportunities or any of the terms, conditions or privileges under an employment advertisement or notice column which is segregated on the basis of race, creed, color, religion, national origin, sex, ancestry or handicap under any column heading which expresses overtly or subtly, directly or indirectly, any preference specification or limitation.

(2) It shall be a violation of section 213.055, RSMo (1986) for any employer, labor organization, licensing agency or employment agency to cause to be published, printed, circulated or displayed any advertisement or notice relating to employment, employment opportunities, job openings, union membership, apprentice programs, job training programs, licensing opportunities or any of the terms, conditions or privileges the language of which advertisement or notice expresses any limitation, specification, discrimination or preference as to race, creed, color, religion, national origin, sex, ancestry or handicap. A limitation, specification, discrimination or preference as to religion, national origin or sex is not a violation where the limitation, specification, discrimination or preference is a bona fide occupational qualification for the particular job advertised as defined in section

(5) of this rule.

(3) Whenever a help wanted advertisement or notice is to contain any job title or job description which is not clearly neutral in terms of sex and to the job advertised is not one for which sex is a bona fide occupational qualification as defined in this regulation, then the advertisement or notice shall instead utilize a neutral job title whenever practicable. If the use of a neutral job title is not practicable, then the advertisement or notice may contain the nonneutral job title provided, however, that the advertisement or notice also includes: a) the job title which is the counterpart of the nonneutral job title; or b) the designation "M/W." Newspapers which print employment advertisements are encouraged to voluntarily print a box on their employment advertising pages indicating that the abbreviation "M/W", when used, means men or women.

(4) For the purpose of this regulation, the bona fide occupational qualification exception shall be narrowly interpreted to include only those situations where the essence of the business would be undermined by not excluding persons on the basis of their sex, religion or national origin. The exception shall be interpreted so that individuals will not be considered for employment on the basis of any characteristics generally attributable to their group. The employer, labor organization, licensing agency or employment agency has the burden of establishing with the Missouri Commission on Human Rights that religion, national origin or sex is a bona fide occupational qualification.

(A) The application of the exception is not warranted where based on, for example, assumptions of the comparative general employment characteristics of persons of a particular religion, national origin or sex, such as their turnover rate; stereotyped characteristics of the previously mentioned classes, such as their mechanical ability or aggressiveness; customer, client, coworker or employer preference; historical usage, tradition or custom; or the necessity of providing separate facilities of a personal nature, such as restrooms or dressing rooms. In regard to sex, the application of the exception may be authorized by the Missouri Commission on Human Rights where it is necessary for authenticity or genuineness, such as for an actor or actress or fitters of intimate apparel.

(5) Any employer, labor organization, licensing agency or employment agency may make a request of the Missouri Commission on Human Rights as to whether religion, national origin or sex is a bona fide occupational qualification for a particular job which they intend to cause to be published, printed, circulated or displayed. The Missouri Commission on Human Rights shall give opinion in response to these requests. All requests shall be made in writing. An opinion in writing by the commission prior to the publication or display of any advertisement in response to this a request shall be binding on the commission for the purpose of this regulation except in those instances where the inquiry has not fully and accurately disclosed the relevant facts regarding the particular job in question. The commission shall maintain records as to each inquiry made pursuant to this section, to include the name, title and address of the inquiries, a summary of the job and job duties, the basis for the exception claimed and the time, date, identification number and disposition of the inquiry.

(6) It shall be a violation of section 213.070, RSMo (1986) for any newspaper or other publication published or circulated within this state to print, publish or circulate employment advertisements under headings or columns that are segregated on the basis of race, creed, color, religion, national origin, sex, ancestry or handicap or under any column or heading which expresses overtly or subtly, directly or indirectly a preference, specification or limitation on the basis of race, creed, color, religion, national origin, sex, ancestry or handicap.

(A) Newspapers and other publications which print employment advertisements are encouraged to maintain lists of discriminatory terms and permissible substitutes and to instruct their employees to advise employers, labor organizations, licensing agencies or employment agencies of these terms and to have copies of these regulations available for distribution to advertisers upon request.

(B) The use of language including but not limited to black, Negro, colored, white, restricted, interracial, segregated, Christian, Jewish, men, women, boy, gal or any other word, term, phrase or expression which tends to influence, persuade or dissuade, encourage or discourage, attract or repel, any person(s) because of race, creed, color, religion, national origin, sex, ancestry or handicap shall be considered discriminatory advertising in violation of section 213.070, RSMo (1986).

(7) Employers and/or labor organizations whose work forces or memberships do not bear a reasonable relationship to the racial and/or ethnic pattern of the general population in their recruiting areas, may not recruit exclusively or even primarily by means of word-of-mouth referrals from present employees or present members.

(8) Employers and/or labor organizations whose work forces or memberships do not bear a reasonable relationship to the racial and/or ethnic pattern of the general population in their recruiting areas may not give preference in hiring or in admission to membership to relatives or present employees of present members by reason of those relationships.

(9) Nothing contained in this regulation shall be deemed to prohibit the commission from including in any of its orders against any respondent employer, labor organization, licensing agency or employment agency a provision requiring the respondent to include in any advertisement or notice regarding any employment or licensing opportunity the term equal opportunity employer or any substantially similar term. Nor shall this regulation be deemed to prohibit persons from voluntarily using the term equal opportunity or any substantially similar term in any notice or advertisement.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.020. Original rule filed Oct. 31, 1973, effective Nov. 10, 1973. Amended: Filed July 1, 1980, effective Nov. 13, 1980. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.030 Employment Testing

PURPOSE: The Missouri Commission on Human Rights has the authority to formulate policies to effectuate the purposes of Chapter 213, RSMo (1986). This rule sets forth the guidelines and interpretations governing, but not limited to the major aspects of employment testing. Editor's Note: The secretary of state has determined that the publication of this rule in its entirety would be unduly cumbersome or expensive. The entire text of the material referenced has been filed with the secretary of state. This material may be found at the Office of the Secretary of State or at the headquarters of the agency and is available to any interested person at a cost established by state law.

(1) For the purpose of the guidelines in this rule, the term test is defined as any penciland- paper or performance measure used as a basis for any employment decision. The guidelines in this rule apply, for example, to ability tests which are designed to measure eligibility for hire, transfer, promotion, membership, training, referral or retention. This definition includes, but is not limited to, measures of general intelligence, mental ability and learning ability; specific intellectual abilities; mechanical, clerical or other abilities, dexterity and coordination; knowledge and proficiency; occupational and other interest; and attitudes, personality or temperament. The term test includes all formal, scored, quantified and standardized techniques of assessing job suitability including, in addition to these guidelines, specific qualifying or disqualifying personal history or background requirements, specific educational or work history requirements, scored interviews, biographical information blanks, interviewers' rating scales, scored application forms, etc.

(2) The use of any test which adversely affects hiring, promotion, transfer or any other employment or membership opportunity of classes protected by the Missouri Fair Employment Practices Act constitutes discrimination unless--

(A) The test has been validated and evidences a high degree of utility as described; and

(B) The person giving or acting upon the results of the particular test can demonstrate that alternative suitable hiring, transfer or promotion procedures are unavailable for his/her use.

(3) Each person using tests to select from among candidates for a position or for membership shall have available for inspection evidence that the tests are being used in a manner which does not violate section (2) of this rule. This evidence shall be examined for indications of possible discrimination, such as instances of higher rejection rates for minority candidates than nonminority candidates. Furthermore, where technically feasible, a test should be validated for each minority group with which it is used; that is, any differential rejection rates that may exist, based on a test, must be relevant to performance on the jobs in question.

(A) The term technically feasible as used in these guidelines means having or obtaining a sufficient number of minority individuals to achieve findings of statistical and practical significance, the opportunity to obtain unbiased job performance criteria, etc. It is the responsibility of the person claiming absence of technical feasibility to positively demonstrate evidence of this absence.

(B) Evidence of a test's validity should consist of empirical data demonstrating that the test is predictive of or significantly correlated with important elements of work behavior which comprise or are relevant to the job(s) for which candidates are being evaluated.

1. If job progression structures and seniority provisions are so established that new employees probably will progress within a reasonable period of time and in a great majority of cases, to a higher level, it may be considered that candidates are being evaluated for jobs at that higher level. However, where job progression is not so nearly automatic or the time span is such that higher level jobs or employees' potential may be expected to change in significant ways, it shall be considered that candidates are being evaluated for a job at or near the entry level. This point is made to underscore the principle that attainment of or performance at a high level job is a relevant criterion in validating employment tests only when there is a high probability that persons employed will, in fact, attain that higher level job within a reasonable period of time.

2. Where a test is to be used in different units of a multi-unit organization and no significant differences exist between units, jobs and applicant populations, evidence obtained in one (1) unit may suffice for the others. Similarly, where the validation process requires the collection of data throughout a multi-unit organization, evidence of validity specific to each unit may not be required. There may also be instances where evidence of validity is appropriately obtained from more than one (1) company in the same industry. Both in this instance and in the use of data collected throughout a multi-unit organization, evidence of validity specific to each unit may not be required; provided, that no significant differences exist between units, jobs and applicant populations.

(4) When probable cause is found by the investigating commissioner following the filing of a complaint pursuant to Chapter 213, RSMo (1986), the following standards shall apply:

(A) For the purpose of satisfying the requirements of section (4) of this rule, empirical evidence in support of a test's validity may be based on studies employing generally accepted procedures for determining criterion-related validity, such as those described in Standards for Educational and Psychological Tests and Manuals published by American Psychological Association, 1200 17th Street, N.W., Washington, D.C. 20036. Evidence of content or construct validity, as defined in that publication, may also be appropriate where criterion-related validity is not feasible. However, evidence for content or construct validity should be accompanied by sufficient information from job analyses to demonstrate the relevance of the content (in the case of job knowledge or proficiency tests) or the construct (in the case of trait measures). Evidence of content validity alone may be acceptable for well-developed tests that consist of suitable samples of the essential knowledge, skills or behaviors composing the job in question. The types of knowledge, skills or behaviors contemplated here do not include those which can be acquired in a brief orientation to the job;

(B) Although any appropriate validation strategy may be used to develop empirical evidence, the following minimum standards, as applicable, must be met in the research approach and in the presentation of results which constitute evidence of validity:

1. Where a validity study is conducted in which tests are administered to applicants, with criterion data collected later, the sample of subjects must be representative of the normal or typical candidate group for the job(s) in question. This further assumes that the applicant sample is representative of the minority population available for the job(s) in question in the local labor market. Where a validity study is conducted in which tests are administered to present employees, the sample must be representative of the minority groups currently included in the applicant population. If it is not technically feasible to include minority employees in validation studies conducted on the present work force, the conduct of a validation study without minority candidates does not relieve any person of his/her subsequent obligation for validation when inclusion of minority candidates becomes technically feasible;

2. Tests must be administered and scored under controlled and standardized conditions, with proper safeguards to protect the security of test scores and to insure that scores do not enter into any judgments of employee adequacy that are to be used as criterion measures. Copies of tests and test manuals, including instructions for administration, scoring and interpretation of tests results, that are privately developed and/or are not available through normal commercial channels, must be included as a part of the validation evidence;

3. The work behaviors or other criteria of employee adequacy which the test is intended to predict or identify must be fully described; and, additionally, in the case of rating techniques, the appraisal form(s) and instructions to the rater(s) must be included as a part of the validation evidence. This criteria may include measures other than actual work proficiency, such as training time, supervisory ratings, regularity of attendance and tenure. Whatever criteria are used they must represent major or critical work behaviors as revealed by careful job analyses;

4. In view of the possibility of bias inherent in subjective evaluations, supervisory rating techniques should be carefully developed and the ratings should be closely examined for evidence of bias. In addition, minorities might obtain unfairly low performance criterion scored for reasons other than supervisors' prejudice, as when, as new employees, they have had less opportunity to learn job skills. The general point is that all criteria needs to be examined to insure freedom from factors which would unfairly depress the scores of minority groups; and

5. Data must be generated and results separately reported for minority and nonminority groups whenever technically feasible. When a minority group is sufficiently large to constitute an identifiable factor in the local labor market, but validation data have not been developed and presented separately for that group, evidence of satisfactory validity based on other groups will be regarded as only provisional compliance with these guidelines pending separate validation of the test for the minority group in question. A test which is differentially valid may be used in groups but one (1) group characteristically obtains higher test scores than the other without a corresponding difference in job performance, cutoff scores must be set so as to predict the same probability of job success in both groups;

(C) In assessing the utility of a test, the following considerations will be applicable:

1. The relationship between the test and at least one (1) relevant criterion must be statistically significant. This ordinarily means that the relationship should be sufficiently high as to have a high probability of no more than one-to-twenty (1:20) to have occurred by chance. However, the use of a single test as the sole selection device will be scrutinized closely when that test is valid against only one (1) component of job performance; and

2. In addition to statistical significance, the relationship between the test and criterion should have practical significance. The magnitude of the relationship needed for practical significance or usefulness is affected by several factors, including: the larger the proportion of applicants who are hired for or placed on the job, the higher the relationship needs to be in order to be practically useful; conversely, a relatively low relationship may prove useful when proportionately few job vacancies are available; the larger the proportion of applicants who become satisfactory employees when not selected on the basis of the test, the higher the relationship needs to be between the test and a criterion of job success for the test to be practically useful; conversely, a relatively low relationship may prove useful when proportionately few applicants turn out to be satisfactory; the smaller the economic and human risks involved in hiring an unqualified applicant relative to the risks entailed in rejecting a qualified applicant, the greater the relationship needs to be in order to be practically useful; and conversely, a relatively low relationship may prove useful when the former risks are relatively high;

(D) The presentation of the results of a validation study must include graphical and statistical representations of the relationships between the test and the criteria, permitting judgments of the test's utility in making predictions of future work behavior. Average scores for all tests and criteria must be reported for all relevant subgroups, including minority and nonminority groups where differential validation is required. Whenever statistical adjustments are made in validity results for less than perfect reliability or for restriction of score range in the test or the criterion, or both, the supporting evidence from the validation study must be presented in detail. Furthermore, for each test that is to be established or continued as an operational employee selection instrument, as a result of the validation study, the minimum acceptable cutoff (passing) score on the test must be reported. It is expected that each operational cutoff score will be reasonable and consistent with normal expectations of proficiency within the work force or group on which the study was conducted;

(E) In cases where the validity of a test cannot be determined under sections (3) and

(4) of this rule (for example, the number of subjects is less than that required for a technically adequate validation study or an appropriate criterion measure cannot be developed), evidence from validity studies conducted in other organizations, such as that reported in test manuals and professional literature, may be considered acceptable when--

1. The studies pertain to jobs which are comparable (that is, have basically the same task elements); and there are no major differences in contextual variables or sample composition which are likely to significantly affect validity. Any person citing evidence from other validity studies as evidence of a test validity for his/her own job must substantiate in detail job comparability and must demonstrate the absence of contextual or sample differences cited in this rule;

(F) Under no circumstances will the general reputation of a test, its author or its publisher or casual reports of test utility be accepted in lieu of evidence of validity. Specifically ruled out are--assumptions of validity based on test names or descriptive labels; all forms of promotional literature; data bearing on the frequency of a test's usage; testimonial statements of sellers, users or consultants; and other nonempirical or anecdotal accounts of testing practices or testing outcomes. Although professional supervision of testing activities may help greatly to insure technically sound and nondiscriminatory test usage, such involvement alone shall not be regarded as constituting satisfactory evidence of test validity; and

(G) Under certain conditions, a person may be permitted to continue the use of a test which is not at the moment fully supported by the required evidence of validity. If, for example, determination of criterion-related validity in a specific setting is practicable and required but not yet obtained, the use of the test may continue.

1. Provided the person can cite substantial evidence of validity as described in subsection

(4)(E) of this rule, and s/he has in progress validation procedures which are designed to produce, within a reasonable time, the additional data required. It is expected also that the person may have to alter or suspend test cutoff scores so that score ranges broad enough to permit the identification of criterion-related validity which will be obtained.

(5) An employment service, including private employment agencies and state employment agencies, as defined in section 213.010, RSMo shall not make applicant or employee appraisals or referrals based on the results obtained from any psychological test or other selection standard not validated in accordance with these guidelines.

(A) An employment agency or service which is requested by an employer or union to devise a testing program is required to follow the standards for test validation as set forth in these guidelines. An employment service is not relieved of its obligation because the test user did not request validation or has requested the use of some lesser standard than is provided in these guidelines.

(B) When an employment agency or service is requested only to administer a testing program which has been elsewhere devised, the employment agency or service shall request evidence of validation, as described in the guidelines in this part, before it administers the testing program and/or make referral pursuant to the test results. The employment agency must furnish on request this evidence of validation. An employment agency or service will be expected to refuse to administer a test where the employer or union does not supply satisfactory evidence of validation. Reliance by the user on the reputation of the test, its author or the name of the test shall not be deemed sufficient evidence of validity. An employment agency or service may administer a testing program where the evidence of validity comports with the standards provided in subsection (4)(E) of this rule.

(6) The principle of disparate or unequal treatment must be distinguished from the concepts of test validation. A test or other employee selection standard even though validated against job performance in accordance with the guidelines in this rule cannot be imposed upon any individual or class protected by the Missouri Fair Employment Practices Act where other employees, applicants or members have not been subjected to that standard. Disparate treatment, for example, occurs where members of a minority group have not been subjected to that standard. Disparate treatment, for example, occurs where members of a minority group have been denied the same employment, promotion, transfer or membership opportunities as have been made available to other employees or applicants. Those employees or applicants who have been denied equal treatment, because of prior discriminatory practices or policies, must at least be afforded the same opportunities as had existed for other employees or applicants during the period of discrimination. Thus, no new test or other employee selection standard can be imposed upon a class of individuals protected by the Missouri Fair Employment Practices Act, who, but for prior discrimination, would have been granted the opportunity to qualify under less stringent selection standards previously in force.

(7) Employers, unions and employment agencies should provide an opportunity for retesting and reconsideration to earlier failure candidates who have availed themselves of more training or experience. In particular, if any applicant or employee during the course of an interview or other employment procedure claims more education or experience, that applicant should be retested.

(8) Selection techniques other than tests, as defined in section (1) of this rule, may be improperly used so as to have the effect of discriminating against minority groups. These techniques include, but are not restricted to, unscored or casual interviews and unscored application forms. Where there is data suggesting employment discrimination, the person may be called upon to present evidence concerning the validity of his/her unscored procedures as well as of any tests which may be used, the evidence of validity being the same types referred to in section (6) of this rule. Data suggesting the possibility of discrimination exists, for example, when there are differential rates of applicant rejection from various minority and nonminority groups for the same job or group of jobs or when there are disproportionate representations of minority and nonminority groups for the same job or group of jobs or when there are disproportionate representations of minority and nonminority groups among present employees in different types of jobs. If the person is unable or unwilling to perform the validation studies, s/he has the option of adjusting employment procedures so as to eliminate the conditions suggestive of employment discrimination.

(9) Nothing in these guidelines shall be interpreted as diminishing a person's obligation under the Missouri Fair Employment Practices Act to undertake affirmative action to ensure that applicants or employees are treated without regard to race, religion, creed, color, sex, national origin or ancestry. Specifically, the use of tests which have been validated pursuant to these guidelines does not relieve employers, unions or employment agencies of their obligation to take positive action in affording employment and training to members of classes protected by the Missouri Fair Employment Practices Act.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.030. Original rule filed Oct. 31, 1973, effective Nov. 10, 1973. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.040 Employment Practices Related to Men and Women

PURPOSE: The Missouri Commission on Human Rights has the authority to formulate policies to effectuate the purposes of Chapter 213, RSMo (1986). This rule sets forth guidelines and interpretations governing, but not limited to, the major aspects of employment practices in relation to sex.

(1) References to employer(s) in these rules state principles that are applicable not only to employers but also to labor organizations and to employment agencies insofar as their action or inaction may adversely affect employment opportunities, as defined in the Missouri Fair Employment Practices Act, Chapter 213, RSMo (1986).

(2) The bona fide occupational qualification exception as to sex is strictly and narrowly construed. Labels-men's jobs and women's jobs-tend to deny employment opportunities unnecessarily to one sex or the other.

(A) The following situations do not warrant the application of the bona fide occupational qualification exception:

1. The refusal to hire a woman because of her sex based on assumptions of the comparative employment characteristics of women in general. For example, the assumption that the turnover rate among women is higher than among men;

2. The refusal to hire an individual based on stereotyped characterizations of the sexes. These stereotypes include, for example, that men are less capable of assembling intricate equipment; that women are less capable of aggressive salesmanship. The principle of nondiscrimination requires that individuals be considered on the basis of individual capacities and not on the basis of any characteristics generally attributed to the group; and

3. The refusal to hire an individual because of the preferences of coworkers, the employer, clients or customers.

(3) Employers engaged in recruiting activity must recruit employees of both sexes for all jobs unless sex is a bona fide occupational qualification.

(4) Advertisement in newspapers and other media for employment must not express a sex preference, unless sex is a bona fide occupational qualification for the job. The placement of an advertisement in columns headed male or female will be considered an expression of a preference limitation, specification or discrimination based on sex.

(5) Section 213.055, RSMo (1986) specifically states that it shall be unlawful for an employment agency to discriminate against any individual because of sex. Private employment agencies which deal exclusively with one sex are engaged in an unlawful employment practice, except to the extent that those agencies limit their services to furnishing employees for particular jobs for which sex is a bona fide occupational qualification.

(A) An employment agency that receives a job order containing an unlawful sex specification will share responsibility with the employer placing the job order if the agency fills the order knowing that the sex specification is not based upon a bona fide occupational qualification. However, an employment agency is not in violation of the law, regardless of the determination as to the employer, if the agency does not have reason to believe that the employer's claim of bona fide occupational qualification is without substance and the agency makes and maintains a written record available to the commission of each job order. This record shall include the name of the employer, the description of the job and the basis for the employer's claim of a bona fide occupational qualification.

(B) It is the responsibility of employment agencies to keep informed of opinions and decisions of the commission on sex discrimination.

(6) A preemployment inquiry may ask male--, female--, or Mr., Mrs. Or Miss, provided that the inquiry is made in good faith for nondiscriminatory purpose. Any pre-employment inquiry in connection with prospective employment which expresses directly or indirectly any limitation, specification or discrimination as to sex shall be unlawful unless based upon a bona fide occupational qualification.

(7) Written personnel policies relating to job policies and practices must expressly indicate that there shall be no discrimination against employees on account of sex. If the employer deals with a bargaining representative for his/her employees and there is a written agreement on conditions of employment, this agreement shall not be inconsistent with these rules.

(8) Employees of both sexes shall have an equal opportunity to any available job that s/he is qualified to perform unless sex is a bona fide occupational qualification.

(9) No employer shall make any distinction based upon sex in employment opportunities, wages, hours or other conditions of employment. In the area of employer contributions for insurance, pensions, welfare programs and other similar fringe benefits, the employer will not violate these rules if benefits are equal for men and women.

(10) Any distinction between married and unmarried persons of one sex that is not made between married and unmarried persons of the opposite sex will be considered to be a distinction made on the basis of sex. Similarly, an employer must not deny employment to women with young children unless it has the same exclusionary policies for men; or terminate an employee of one sex in a particular job classification upon reaching a certain age unless the same rule is applicable to members of the opposite sex.

(11) The employer's policies and practices must assure the appropriate physical facilities to both sexes. The employer may not refuse to hire men or women or deny men or women a particular job because there are no restrooms or associated facilities.

(12) An employer must not deny a female employee the right to any job she is qualified to perform. For example, an employer's rules cannot bar a woman from a job that would require more than a certain number of hours or from working at jobs that require lifting or carrying more than designated weights.

(13) It is an unlawful practice to classify a job as male or female or to maintain separate lines of progression or separate seniority lists based on sex where this would adversely affect any employee unless sex is a bona fide occupational qualification for that job. Accordingly, employment practices are unlawful which arbitrarily classify jobs so that--

(A) A female is prohibited from applying for a job labeled male or for a job in a male line of progression and vice versa;

(B) A male scheduled for layoff is prohibited from displacing a less senior female on a female seniority list and vice versa; and

(C) A seniority system or line of progression which distinguishes between light and heavy jobs constitutes an unlawful employment practice if it operates as a disguised form of classification by sex or creates unreasonable obstacles to the advancement by members of either sex.

(14) The employer's wage schedules must not be related to or based on the sex of the employees; and the employer may not discriminatorily restrict one sex to certain job classifications. The employer must take steps to make jobs available to all qualified employees in all classifications without regard to sex.

(15) Fringe benefits, as used in this rule, include medical, hospital, accident, life insurance and retirement benefits; profitsharing and bonus plans; leave; and other terms, conditions and privileges of employment.

(A) It shall be an unlawful employment practice for an employer to discriminate between men and women with regard to fringe benefits.

(B) Where an employer conditions benefits available to employees and their spouses and families on whether the employee is the head of the household or principal wage earner in the family unit, the benefits tend to be available only to male employees and their families. Due to the fact that conditioning discriminatorily affects the rights of women employees, and that head of household or principal wage earner status bears no relationship to job performance, benefits which are so conditioned will be found in a prima facie violation of the prohibitions against sex discrimination contained in the act.

(C) It shall be an unlawful employment practice for an employer to make available benefits for the wives and families of male employees where the same benefits are not made available for the husbands and families of female employees; or to make available benefits for the wives of male employees which are not available for female employees; or to make available benefits to the husbands of female employees which are not made available for male employees.

(D) It shall not be a defense under Chapter 213, RSMo (1986) to a charge of sex discrimination in benefits that the cost of benefits is greater with respect to one sex than the other.

(16) A written or unwritten employment policy or practice which excludes from employment applicants or employees because of pregnancy is in prima facie violation of Chapter 213, RSMo (1986) and may be justified only upon showing of business necessity.

(A) Disabilities caused or contributed to by pregnancy, miscarriage, legal abortion, childbirth and recovery are, for all job-related purposes, temporary disabilities and should be treated as such under any health or temporary disability insurance or sick leave plan available in connection with employment. Written or unwritten employment policies and practices involving matters such as the commencement and duration of leave, the availability of extensions, the accrual of seniority and other benefits and privileges, reinstatement and payment under any health or temporary disability insurance or sick leave, plan, formal or informal, shall be applied to disability due to pregnancy or childbirth on the same terms and conditions as they are applied to other temporary disabilities.

(B) Where the termination of a temporarily disabled employee is caused by an employment policy under which insufficient or no leave is available, this termination violates the act if it has a disparate impact on employees of one sex and is not justified by a business necessity.

(17) Harassment on the basis of sex is a violation of Chapter 213, RSMo.

(A) Unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature constitute sexual harassment when--

1. Submission to such conduct is made either explicitly or implicitly a term or condition of an individual's employment;

2. Submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting the individual; or

3. Such conduct has the purpose or effect of substantially interfering with an individual's work performance or creating an intimidating, hostile or offensive working environment.

(B) In determining whether alleged conduct constitutes sexual harassment, the commission will look at the record as a whole and at the totality of the circumstances, such as the nature of the sexual advances and the context in which the alleged incidents occurred. The determination of the legality of a particular action will be made from the facts, on a case-by-case basis.

(C) Applying general principles of Chapter 213, RSMo, an employer, employment agency, joint apprenticeship committee or labor organization (hereinafter collectively referred to as employer) is responsible for its acts and those of its agents, employees and supervisory employees with respect to sexual harassment regardless of whether the specific acts complained of were authorized or even forbidden by the employer if the employer knew or should have known of their occurrence.

(D) An employer is subject to vicarious liability to a victimized employee with respect to sexual harassment by a supervisor with immediate (or successively higher) authority over an employee or other supervisor who the employee reasonably believes has the ability to significantly influence employment decisions affecting him or her even if the harasser is outside the employee's chain of command.

1. When no tangible employment action is taken, an employer may raise an affirmative defense to liability or damages, subject to proof by a preponderance of the evidence. The defense comprises two necessary elements:

a) that the employer exercised reasonable care to prevent and correct promptly any sexually harassing behavior, and b) that the employee unreasonably failed to take advantage of any preventive or corrective opportunities provided by the employer or to avoid harm otherwise.

2. No affirmative defense is available, however, when the supervisor's harassment culminates in a tangible employment action.

3. A tangible employment action is a significant change in employment status. It is the means by which the supervisor brings official power of the enterprise to bear on subordinates, as demonstrated by the following: it requires an official act of the enterprise; it usually is documented in official company records; it may be subject to review by higher level supervisors; and it often requires the formal approval of the enterprise and use of its internal processes. A tangible employment action usually inflicts direct economic harm.

4. Examples of tangible employment actions include but are not limited to: hiring and firing; promotion and failure to promote; demotion; undesirable reassignment; a decision causing a significant change in benefits; compensation decisions; and work assignments.

5. The commission will examine the circumstances of the particular employment relationship and the job functions performed by the individual in determining whether an individual acts in a supervisory capacity with immediate (or successively higher) authority over an employee or is another supervisor who the employee reasonably believes has the ability to significantly influence employment decisions affecting him or her even if the harasser is outside the employee's chain of command.

Authority: section 213.030(6), RSMo 2000.* This rule was previously filed as 4 CSR 180-3.040. Original rule filed Oct. 31, 1973, effective Nov. 10, 1973. Amended: Filed July 1, 1980, effective Nov. 13, 1980. Emergency amendment filed Sept. 17, 1999, effective Sept. 27, 1999, terminated Dec. 29, 1999. Amended Filed Dec. 28, 2000, effective June 30, 2001. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.050 Religious Discrimination

PURPOSE: The Missouri Commission on Human Rights is proposing to enact this rule to provide an interpretation of the prohibitions in Chapter 213, RSMo against religious discriminations and to the requirement of an employer to reasonably accommodate religious beliefs of employees.

(1) The employer has an obligation to make reasonable accommodations to the religious needs of employees and prospective employees where these accommodations can be made without undue hardships on the conduct of the employer's business. Undue hardship, for example, may exist where the employee's needed work cannot be performed by another employee of substantially similar qualifications during the period of absence of the Sabbath observer. The commission will review each case on an individual basis in an effort to seek an equitable application of these rules to the variety of situations which arise due to the varied religious practices of the people of this state.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.050. Original rule filed July 1, 1980, effective Nov. 13, 1980. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.060 Handicap Discrimination in Employment

PURPOSE: The Missouri Commission on Human Rights has the power and authority to adopt suitable rules to carry out the provisions of the state Fair Employment Practices Act pursuant to 213.030(6), RSMo (1986). The rules represent the commission's construction of provisions dealing with handicap discrimination in employment.

(1) Definitions. When used in these rules--

(A) The phrase physical or mental impairment means--

1. Any physiological disorder or condition, cosmetic disfigurement or anatomical loss affecting one (1) or more of the following body systems: neurological; musculoskeletal; special sense organs; respiratory, including speech organs; cardiovascular; reproductive; digestive, genito-urinary; hemic and lymphatic; skin; and endocrine; or

2. Any mental or psychological disorder, such as mental retardation, organic brain syndrome, emotional or mental illness and learning disabilities;

(B) Disability means a person either has a physical or mental impairment which substantially limits one (1) or more of that person's major life activities; or has a record of such impairment; or is regarded as having such an impairment.

1. Minor temporary illnesses shall not be considered physical or mental impairments resulting in a disability. Examples of minor temporary illnesses include, but are not limited to, broken bones, sprains or colds;

(C) Major life activities means those life activities which affect employability such as communication, ambulation, self-care, socialization, education, vocational training, employment and transportation;

(D) Has a record of such an impairment means a person has a history of, or has been misclassified, as having a physical or mental impairment that does not substantially limit major life activities but that is treated by an employer as constituting such a limitation;

(E) Is regarded as having such an impairment means a person--

1. Has a physical or mental impairment that does not substantially limit major life activities but is treated by an employer or by others as constituting such a limitation; or

2. Has none of the impairments defined in paragraph (1)(A)1. Or 2. of this rule, but is treated by an employer or by others as having an impairment which substantially limits a major life activity;

(F) Disability unrelated to a person's ability to perform the duties of a particular job or position means a disability which does not substantially interfere with a person's ability to perform the essential functions of the employment for which the person applies, is engaged in or had been engaged.

1. Uninsurability or increased cost of insurance under a group or employee insurance plan does not render a disability job related.

2. A disability is not job related merely because the job may pose a threat of harm to the employee or applicant with the disability unless the threat is one of demonstrable serious harm to his/her safety.

3. A disability is job related if placing the disabled person in the job would pose a demonstrable threat of harm to the health and safety of others.

4. A disability is not job related if, with reasonable accommodation, it does not prevent performance of the essential functions of the job in question; and

(G) Reasonable accommodation means--

1. An employer shall make reasonable accommodation to the known limitations of a handicapped employee or applicant;

2. Accommodation may include:

A. Making facilities used by employees readily accessible to and usable by handicapped persons; and

B. Job restructuring, part-time or modified work schedules, acquisition or modification of equipment or devices, the provision of readers or interpreters and other similar actions; and

3. In determining whether an accommodation is reasonable, factors to be considered include, but are not limited to:

A. The nature and cost of the accommodation needed;

B. The size and nature of a business, including the number and type of facilities and the structure and composition of the work force;

C. The good faith efforts previously made to accommodate similar disabilities; and

D. The ownership interest in the subject of the proposed accommodation including the authority to make the accommodation under the terms of any bona fide agreement such as a lease.

(2) Preemployment Inquiries.

(A) An employer, labor organization or employment agency shall not make preemployment inquiry of an applicant as to whether the applicant has a physical or mental impairment or as to the nature or severity of this impairment. However, an employer, labor organization or employment agency may make preemployment inquiry into an applicant's ability to perform specific jobrelated functions.

(B) An employer, labor organization or employment agency may conduct pre-employment medical examinations relating to minimum physical standards for employment provided that--

1. All applicants for which the medical examination is required are subjected to the examination regardless of physical or mental impairment;

2. The minimum physical standards for employment are related to the person's ability to perform the essential functions of employment for which the person has applied; and

3. These medical examination results are given the same consideration in employment decisions for all applicants regardless of physical or mental impairment.

(C) Medical exams and other assessments shall take into account the degree to which the person has compensated for his/her limitations and the rehabilitation services s/he has received.

(D) Information obtained in accordance with this section as to the medical condition or history of the applicant shall be accorded confidentiality as medical records, except that--

1. Supervisors and managers may be informed regarding restriction on the work or duties of handicapped persons and regarding necessary accommodations;

2. First aid and safety personnel may be informed, where appropriate, if the condition might require emergency treatment; and

3. The commission shall be provided relevant information upon request when investigating compliance with Chapter 213, RSMo (1986).

(3) Employment Criteria.

(A) An employer, labor organization or employment agency shall not make use of any employment test or other selection criterion which screens out or tends to screen out handicapped persons or any class of handicapped persons unless--

1. The test score or the selection criterion is shown to be job related for the position in question; and

2. Alternative job-related tests or criteria that do not screen out or tend to screen out as many handicapped persons are shown to be unavailable.

(B) An employer, labor organization or employment agency shall select and administer tests concerning employment to ensure that, when administered to the applicant or employee who has a handicap that impairs sensory, manual, reading or speaking skills, the test results accurately reflect the applicant's or employee's job skills, aptitude or whatever other factor the test purports to measure, rather than reflecting the applicant's or employee's impaired sensory, manual, reading or speaking skills, except where those skills are the factors that the test purports to measure.

(C) The requirements of 8 CSR 60-3.030 regarding employment testing shall apply to the handicapped.

(4) The requirements of 8 CSR 60-3.010 regarding employer reporting and preservation of records shall apply to the handicapped.

(5) The requirements of 8 CSR 60-3.020 regarding employment advertising practices shall apply to the handicapped.

(6) The requirements of Chapter 8 CSR 60-2 regarding practice and procedure shall apply to the handicapped.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.060. Original rule filed July 1, 1980, effective Nov. 13, 1980. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.070 National Origin Discrimination

PURPOSE: The Missouri Commission on Human Rights is proposing to enact this rule as an interpretation of the statutory prohibition of Chapter 213, RSMo against national origin discrimination.

(1) It is intended to eliminate covert as well as overt practices of discrimination, and the commission, therefore, will examine, with particular concern, cases where persons within the jurisdiction of the commission have been denied equal employment opportunity for reasons which are grounded in national origin considerations. Examples of cases of this character which have come to the attention of the commission include, but are not limited to: The use of tests in the English language where the individual tested came from circumstances where English was not that person's first language or mother tongue, and where English language skill is not a requirement of the work to be performed; denial of equal opportunity to persons married to or associated with persons of a specific national origin; denial of equal opportunity because of membership in lawful organizations identified with or seeking to promote the interests of national groups; denial of equal opportunity because of attendance at schools or churches commonly utilized by persons of a given national origin; denial of equal opportunity because their name or that of their spouse reflects a certain national origin; and denial of equal opportunity to persons who as a class of persons tend to fall outside national norms for height and weight where the height and weight specifications are not necessary for the performance of the work involved.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.070. Original rule filed July 1, 1980, effective Nov. 13, 1980. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

8 CSR 60-3.080 Affirmative Action

PURPOSE: The Missouri Commission on Human Rights enacts this rule to provide employers subject to the jurisdiction of the commission under Chapter 213, RSMo 1986 some guidance in developing voluntary affirmative action plans. This rule will provide the standards that the commission will use to judge whether the plans are unlawfully discriminatory. Editor's Note: The secretary of state has determined that the publication of this rule in its entirety would be unduly cumbersome or expensive. The entire text of the material referenced has been filed with the secretary of state. This material may be found at the Office of the Secretary of State or at the headquarters of the agency and is available to any interested person at a cost established by state law.

(1) This rule is not intended to provide standards for determining whether voluntary action has fully remedied past or existing discrimination. Therefore, the rule does not apply to a determination of the adequacy of an affirmative action plan to eliminate discrimination against previously excluded groups. Employers, labor organizations or other persons who take affirmative action may still be liable if the plan or program does not adequately remedy illegal discrimination. This rule applies to charges that the affirmative action plan itself is discriminatory.

(2) Voluntary affirmative action is appropriate under the following circumstances:

(A) Employers, labor organizations and other persons may take affirmative action based on an analysis which reveals employment practices causing potential adverse impact on the employment opportunities of those classes protected by Chapter 213, RSMo and

(B) Because of historic restrictions by employers, labor organizations and others, the available pool of persons in a protected class who are qualified for employment or promotional opportunities is artificially limited. Employers, labor organizations and other persons are encouraged to take affirmative action in such circumstances, including, but not limited to, the following:

1. Training plans and programs, including on-the-job training, which emphasize providing members of the protected categories with the opportunity, skill and experience necessary to perform the functions of skilled trades, crafts or professions;

2. Extensive and focused recruiting activity; and

3. Modification through collective bargaining where a labor organization represents employees, or unilaterally where one does not, of promotion and layoff procedures.

(3) An affirmative action plan or program under this section shall contain three (3) elements-- a reasonable self analysis, a reasonable basis for concluding action is appropriate and reasonable action.

(A) The objective of a self-analysis is to determine whether employment practices do or tend to, exclude, disadvantage, restrict or result in adverse impact or disparate treatment of previously excluded or restricted groups or leave uncorrected the effects of prior discrimination, and if so, to attempt to determine why. There is no mandatory method of conducting a self-analysis. The employer may utilize techniques used in order to comply with Executive Order No. 11246 and its implementing regulations, including 41 CFR Part 60-2 (known as Revised Order

4), or related orders issued by the Office of Federal Contract Compliance Programs or its authorized agencies, or may use an analysis similar to that required under other federal, state or local laws or regulations prohibiting employment discrimination. In conducting a self-analysis, the employer labor organization, or other person should be concerned with the effect on its employment practices of circumstances which may be the result of discrimination by other persons or institutions.

(B) If the self-analysis shows that one (1) or more employment practices--1) have or tend to have an adverse effect on employment opportunities of members of previously excluded protected groups, or groups whose employment or promotional opportunities have been artificially limited; 2) leave uncorrected the effects of prior discriminations; or

3) result in disparate treatment, the person making the self-analysis has a reasonable basis for concluding that action is appropriate. It is not necessary that the self-analysis establish a violation of Chapter 213, RSMo. This reasonable basis exists without any admission or formal finding that the person has violated Chapter 213, RSMo and without regard to whether there exist arguable defenses to a Chapter 213, RSMo violation.

(C) The action taken pursuant to an affirmative action plan or program must be reasonable in relation to the problems disclosed by the self-analysis. Reasonable action may include goals and timetables or other appropriate employment tools which recognize the race, creed, color, religion, sex, national origin, ancestry or handicap of applicants or employees. It may include the adoption of practices which will eliminate the actual or potential adverse impact, disparate treatment or effect of past discrimination by providing opportunities for members of groups which have been excluded, regardless of whether the persons benefited were themselves the victims of prior policies or procedures which produced the adverse impact or disparate treatment or which perpetuated past discrimination.

(D) Affirmative action plans or programs may include, but are not limited to, those described in the Equal Employment Opportunity Coordinating Council "Policy Statement on Affirmative Action Programs for the State and Local Government Agencies," 41 FedReg 38,814 (September 13, 1976), reaffirmed and extended to all persons subject to federal equal employment opportunity laws and orders, in the Uniform Guidelines on Employee Selection Procedures (1978) 43 FedReg 38,290; 38,300

(August 26, 1978).

(4) In considering the reasonableness of a particular affirmative action plan or program, the commission will apply the following standards:

(A) The plan should be tailored to solve the problems which were identified in the self-analysis and to ensure that employment systems operate fairly in the future while avoiding unnecessary restrictions on opportunities for the workforce as a whole. The race, creed, color, religion, sex, ancestry, national origin or handicap conscious provision of the plan or program should be maintained only so long as necessary to achieve these objectives; and

(B) Goals and timetables should be reasonably related to such considerations as the effects of past discrimination, the need for prompt elimination of adverse impact or disparate treatment, the availability of basically qualified or qualifiable applicants and the number of employment opportunities expected to be available.

(5) Where an affirmative action plan or program is alleged to violate, or is asserted as a defense to a charge of discrimination, the commission will investigate the charge in accordance with its usual procedures and pursuant to the standards set forth in these rules, whether or not the analysis and plan are in writing. However, the absence of a written self-analysis and a written affirmative action plan or program may make it more difficult to provide credible evidence that the analysis was conducted and that action was taken pursuant to a plan or program based on the analysis. Therefore, the commission recommends that these analyses and plans be in writing.

(6) Parties are entitled to rely on orders of courts of competent jurisdiction. If adherence to an order of a United States District Court or other court of competent jurisdiction, whether entered by consent or after contested litigation, in a case brought to enforce a federal, state or local equal employment opportunity law or regulation, is the basis of a complaint or is alleged to be the justification for an action which is challenged, the commission will investigate to determine whether such an order exists and whether adherence to the affirmative action plan which is part of the order was the basis of the complaint or justification. If the commission so finds, it will issue a determination of no probable cause. The commission interprets Chapter 213, RSMo to mean that good faith actions taken pursuant to the direction of a court order cannot give rise to liability under Chapter 213, RSMo.

(7) Compliance with an affirmative action plan developed pursuant to these rules is a defense to a complaint of discrimination based upon the implementation of that plan.

Authority: section 213.030(6), RSMo 1986.* This rule was previously filed as 4 CSR 180-3.080. Original rule filed Sept. 19, 1980, effective Feb. 12, 1981. *Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998.

Chapter 2. Procedural Regulations

8 CSR 60-2.010 Complaint Investigative and Conciliatory Process

(Rescinded July 11, 1988)

8 CSR 60-2.015 Definitions

PURPOSE: This rule defines terms used in these rules.

(1) Where used in these rules, unless the context otherwise clearly requires.

(A) Commission, discrimination, unlawful discriminatory practice, dwelling, employer, employment agency, family, handicap, labor organizations, person, places of public accommodation, rent and age shall mean the same as those terms are used in the Act;

(B) The phrase a violation of sections 213.040, 213.045, 213.050 or 213.070, RSMo, to the extent that the alleged violation of 213.070, RSMo relates to or involves a violation of one (1) or more of such other sections or relates to or involves the encouraging, aiding or abetting of a violation of such other sections means an alleged violation of the section listing unlawful housing practices, the section prohibiting discrimination in commercial real estate loans, the section prohibiting discrimination in selling or renting by real estate agencies or the section listing additional unlawful discriminatory practices. However, for an alleged violation of the latter section to be applicable in this context, the alleged violation must relate to, involve or grow out of alleged unlawful housing practices, discrimination in commercial real estate loans or discrimination in selling or renting by real estate agencies. That is, an alleged violation of section 213.070, RSMo applies here when it is housing-related. The following examples illustrate this definition:

1. Example: A complaint is filed under section 213.070(2), RSMo alleging retaliation for filing a prior complaint. To be within the meaning of the phrase defined at subsection

(1)(A), the prior complaint must have alleged an unlawful housing practice, discrimination in commercial real estate loans or discrimination in selling or renting by real estate agencies;

2. Example: A complaint is filed under section 213.070(1), RSMo alleging that a person attempted to aid, abet, incite, compel and coerce the commission of acts prohibited by sections 213.040, 213.045 or 213.050, RSMo. This complaint would be within the meaning of the phrase defined in the subsection; and

3. Example: A real estate broker is told by his/her supervisor not to show a particular house to blacks. S/he refuses because it is unlawful discrimination. The broker is fired and files a complaint under section 213.070, RSMo. As this is housing-related, the broker would have the right of election of forums after his/her case is set for hearing;

(C) The term Act shall mean the Missouri Human Rights Act (Chapter 213, RSMo);

(D) The term aggrieved shall mean injured or having suffered loss, denial or disparate treatment;

(E) The term any person claiming to be aggrieved by an unlawful discriminatory practice shall include any person who:

1. Claims to have been injured or to have suffered loss, denial or disparate treatment from a discriminatory practice; or

2. Believes that s/he will be injured or will suffer loss, denial or disparate treatment from a discriminatory practice that is about to occur;

(F) The term chairperson shall mean the chairperson of the Missouri Commission on Human Rights and the term commissioner shall mean any member, including the chairperson of the Missouri Commission on Human Rights;

(G) The term complainant shall mean a person who files a complaint with the commission, including the attorney general in the case of a complaint initiated by the attorney general or the complainant.s agent;

(H) The term complaint shall mean an allegation of a violation of the Act filed with the commission in accordance with the provisions of the Act and these rules;

(I) The term executive director shall mean an employee of the commission, selected by, and serving at the will of the commission as executive director, who shall have duties, powers and authority as may be conferred upon him/her by the commission, subject to the provisions of the Act;

(J) The term housing for older persons means housing.

1. Provided under any state or federal program that the commission determines is specifically designed and operated to assist elderly persons, as defined in the state or federal program. This definition is deemed to be met if the Department of Housing and Urban Development determines the program in question is specifically designed and operated to assist elderly persons;

2. Intended for, and solely occupied by, persons sixty-two (62) years of age or older;

3. Intended and operated for occupancy by at least one (1) person fifty-five (55) years of age or older per unit. In determining whether housing qualifies as housing for older persons under this subsection, the following factors are required:

A. The existence of significant facilities and services specifically designed to meet the physical or social needs of older persons, or if the provision of these facilities and services is not practicable, that this housing is necessary to provide important housing opportunities for older persons; and

B. That at least eighty percent (80%) of the units are occupied by at least one (1) person fifty-five (55) years of age or older per unit; and

C. The publication of, and adherence to, policies and procedures which demonstrate an intent by the owner or manager to provide housing for persons fifty-five (55) years of age or older; or

4. Meeting the following requirements:

A. Persons residing in this housing as of September 13, 1988 who do not meet the age requirements of (1)(J)2. and 3. shall not disqualify this as housing for older persons; provided, that new occupants of this housing meet the age requirement of (1)(J)2. and 3.

B. Unoccupied units shall not disqualify this as housing for older persons; provided, that these units are reserved for occupancy by persons who meet the age requirements of (1)(J)2. and 3.

(K) The term presiding officer shall mean either the presiding commissioner of the hearing panel or a hearing examiner appointed pursuant to section 213.075.5, RSMo; and

(L) The term respondent shall mean a person against whom a complaint has been filed in accordance with the Act and these rules.

Authority: sections 213.030 and 213.040, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.040, RSMo (1986), amended 1992.

8 CSR 60-2.020 Discovery of Evidence

(Rescinded July 11, 1988)

8 CSR 60-2.025 Complaint, Investigation and Conciliation Processes

PURPOSE: This rule sets forth the procedures encompassing filing, investigating and conciliating a complaint. This rule should be read in conjunction with Chapters 213 and 536, RSMo.

(1) Who May File. Any person claiming to be aggrieved by an unlawful discriminatory practice may personally or by agent file with the commission a written and verified complaint of the practice. A person filing a complaint as the agent of a person claiming to be aggrieved, must file with the complaint a statement signed by the person claiming to be aggrieved authorizing the agent to file the complaint. Assistance in preparing and filing complaints shall be available to any complainant at any office of the commission. The attorney general also may file a complaint.

(2) Complaint Form. Every complaint shall be in writing, signed and verified by being sworn to before a notary public, or other person duly authorized by law to administer oaths and take acknowledgements, or by being supported by an affirmation or declaration in writing under penalty of perjury. The complaint shall state facts supporting the allegations of unlawful discriminatory practice and the person against whom the complaint is filed. The complaint shall be upon forms furnished by the commission or Equal Employment Opportunity Commission (EEOC) or other federal agencies which have work-sharing or deferral agreements with the commission, or a local commission which has been certified as substantially equivalent by the commission.

(3) Time of Filing. Any complaint filed under Chapter 213, RSMo shall be filed within one hundred eighty (180) days of the alleged unlawful discriminatory practice or its reasonable discovery.

(4) Place and Manner of Filing. A complaint shall be deemed filed on the date actually received by the commission, a commissioner or a member of the commission.s staff when filed in person and on the date postmarked when filed by mail, or in the case of a complaint originally filed with the United States EEOC or other federal agencies, which have worksharing or deferral agreements with the commission or a local commission which has been certified as substantially equivalent by the commission upon the date it is actually received by that commission. If the alleged unlawful practice is of a continuing nature, the last date of this practice shall be deemed to be the last date on which the practice continued, or the date of the filing of the complaint, whichever is earlier. Copies of all complaints filed with a local commission which has been certified as substantially equivalent by the commission are to be forwarded to the commission within seven (7) days of the filing of the complaint with the local commission. If a local commission has jurisdiction to hear a complaint filed with the commission, a complaint shall be deemed to have been filed with the local commission on the date on which the complaint was filed with the commission. Within seven (7) days of the receipt of a complaint which a local commission has jurisdiction to hear, the commission shall forward a copy of the complaint to the local commission.

(5) Amendment of the Complaint During Investigation. The executive director, his/her designee or the complainant shall have the power, reasonably and fairly to amend the complaint. The original complaint and all amendments shall be treated together as a single complaint. A complaint may be amended in any way provided the amended complaint is filed within the time permitted under 8 CSR 60-2.025(3) for the filing of an original complaint. After expiration of the time for filing an original complaint, amendment of a complaint shall also be permitted to cure technical defects or omissions and to clarify and amplify allegations made in the complaint. Amendments alleging additional acts which constitute unlawful discriminatory practices related to or growing out of the subject matter of the original complaint shall relate back to the date the complaint was first received. These amendments may join a person who was not named as a respondent in the original complaint as an additional or substitute respondent. Notice of this joinder shall be served upon the additional or substitute respondent within thirty (30) days after the commission.s receipt of a complaint amended in this manner. The commission.s notice also shall state the reason the person has been joined as a party.

(6) Any time prior to issuance of a notice of public hearing, a complaint may be withdrawn upon written request and with the written consent of the executive director.

(7) Dismissal of Complaint.

(A) If the executive director or his/her designee shall determine, either upon the face of the complaint or after investigation, that the complaint shall be dismissed due to lack of probable cause the same shall be dismissed.

(B) A complaint may be administratively closed by the executive director or his/her designee at any stage prior to setting the case for public hearing.

1. For failure of the complainant to cooperate with the commission;

2. Upon the commission.s inability to locate the complainant;

3. For lack of jurisdiction;

4. In the absence of any remedy available to the complainant;

5. When the complainant files a suit in federal court on the same issues against the respondent named in the commission complaint;

6. When the commission has not completed its administrative processing within one hundred eighty (180) days from the filing of the complaint and the person aggrieved requests in writing a notice of the right to bring a civil action in state court, the executive director or his/her designee will administratively close the complaint and issue the notice; or

7. In any other circumstance where the executive director deems administrative closure to be appropriate.

(C) The parties shall be notified by mail of the commission.s dismissal or administrative closure and of complainant.s right of appeal.

(D) The executive director or his/her designee may vacate a dismissal or administrative closure of a complaint within one hundred eighty (180) days of the date of the original letter of notification when the dismissal or administrative closure was inappropriate due to an administrative error.

(E) Any person aggrieved by dismissal of a complaint may obtain judicial review by filing a petition in the circuit court of the county of proper venue within thirty (30) days after the mailing or delivery of the notice of dismissal. Judicial review shall be in the manner provided by Chapter 536, RSMo for noncontested cases.

(8) Service of Complaint upon Respondent. A copy of the complaint shall be served by the commission upon the respondent by mail or personal service, not more than thirty (30) calendar days after a verified complaint has been received by the commission. This requirement shall apply only to those complaints received after the effective date of these rules (July 11, 1988). This requirement shall not apply to any complaint which shall have been dismissed prior to the time the service is required. This requirement shall not apply to any complaint filed originally with the EEOC or other federal agencies which have worksharing or deferral agreements with the commission or a local commission which has been certified as substantially equivalent by the commission which shall be deemed properly served if service is effected according to the requirements of the agency with which the complaint is originally filed. This requirement shall not apply to any complaint which is under jurisdictional determination prior to docketing or in which a housing or public accommodations test is being conducted; however, the complaint shall be served within thirty (30) days of the conclusion of the jurisdictional determination or of the test. In complaints alleging a violation of sections 213.040, 213.045, 213.050 or 213.070, RSMo to the extent that the alleged violation of 213.070, RSMo relates to or involves a violation of one (1) or more of such other sections or relates to or involves the encouraging, aiding or abetting of a violation of such other sections, when the complainant and respondent are served copies of the complaint, the complainant shall be advised of the time limits and choice of forums provided under the law and respondent shall be notified of his/her procedural rights and obligations under the law.

(9) Investigation. As part of the investigation of any complaint not dismissed prior to service of the complaint upon the respondent, the respondent shall be given an opportunity to present an oral or written statement of its position. Investigations shall be accomplished by methods including, but not limited to, fact-finding conferences, personal interviews, written interrogatories, tests, requests for production of documents, books or papers, or other materials and reviews of investigations of other civil rights agencies. If a respondent refuses to cooperate with the investigation, information needed may be subpoenaed. The secretary to the commission shall issue subpoenas. Subpoenas shall be processed in accordance with the provisions of Chapter 536, RSMo. For complaints alleging violation of section 213.070, RSMo, as it relates to or involves alleged violations of section 213.040, 213.045 or 213.050, RSMo, or as it relates to or involves the alleged encouraging, aiding or abetting the violation of these sections and for complaints alleging violations of sections 213.040, 213.045 or 213.050, RSMo, the following shall apply:

(A) The commission shall commence proceedings with respect to the complaint before the end of the thirtieth day after receipt of the complaint;

(B) The commission shall investigate the allegations of the complaint and, unless it is impracticable, complete the investigation in no more than one hundred (100) days after receipt of the complaint. If the commission is unable to complete the investigation within one hundred (100) days, it shall notify the complainant and respondent in writing of the reasons for not doing so; and

(C) Unless it is impracticable to do so, the commission shall make final administrative disposition of a complaint within one (1) year of the date of receipt of a complaint. If the agency is unable to do so, it shall notify the complainant and respondent in writing of the reasons for not doing so.

(10) Service of the Finding of Probable Cause. If, after investigation, the executive director shall find probable cause to credit the allegations of the complaint, that finding of probable cause shall be filed with the secretary to the commission. Not more than fifteen

(15) calendar days after the filing, the commission shall serve, by certified mail or personal service upon the complainant and the respondent, a copy of the complaint and all amendments to the complaint, a copy of the finding of probable cause, a copy of the commission.s procedural regulations and notice that conciliation shall be attempted.

(11) Conciliation Attempts. Where the executive director or his/her designee determines that there is probable cause to credit the allegations of the complaint that an unlawful discriminatory practice has occurred or is occurring, the executive director or his/her designee shall endeavor to eliminate that practice by informal methods of conference, conciliation and persuasion. In conciliating a case, the executive director or his/her designee shall attempt to achieve a resolution agreeable to the parties of all violations found and to obtain an agreement that the respondent will eliminate the unlawful discriminatory practice and provide appropriate relief.

(12) Conciliation Agreement. If, after a finding of probable cause, and as a result of conference, conciliation and persuasion, the executive director or his/her designee shall determine that the alleged unlawful discriminatory practice of which complaint is made will be remedied and eliminated by appropriate remedial action to which the parties agree, the terms of the remedial action shall be reduced to a written agreement and shall be signed by the respondent and the complainant and by the executive director or his/her designee on behalf of the commission. The written agreement shall constitute a final and enforceable order of the commission.

(13) Compliance Reports. The commission may require any party to submit to the commission those compliance reports as it deems necessary to show the manner of compliance with the terms of any conciliation agreement or settlement agreement to which the parties and the commission may have agreed. The commission may require the posting of fair employment, fair housing or fair public accommodations posters at the respondent.s establishment.

(14) Failure of Conciliation.

(A) If the respondent does not respond within fifteen (15) calendar days after the receipt of the proposed conciliation remedy, the executive director or his/her designee may determine that conciliation has failed as a result of inactivity on the part of the respondent.

(B) If the executive director is unable to eliminate the alleged unlawful discriminatory practice by conference, conciliation and persuasion, the executive director or his/her designee shall make a determination that conciliation has failed. Conciliation fails when either the respondent, the executive director or his/her designee, or the complainant refuses to sign a conciliation agreement, or the respondent or complainant otherwise indicates unwillingness to conciliate.

(15) Disclosure of Information in the Case Files.

(A) Nothing said or done in the course of settlement or conciliation negotiations of employment or public accommodations complaints shall be made public or used in evidence in any subsequent proceeding under Chapter 213, RSMo without the written consent of the complainant and respondent. Any settlement or conciliation agreement of a complaint alleging violation of section 213.070, RSMo, as it relates to or involves alleged violations of section 213.040, 213.045 or 213.050, RSMo, or as it relates to or involves the alleged encouraging, aiding or abetting the violation of these sections or for a complaint alleging violation of section 213.040, 213.045 or 213.050, RSMo shall be made public unless the parties otherwise agree and the executive director determines that disclosure is not required to further the purpose of Chapter 213, RSMo.

(B) If a complaint has been filed pursuant to Chapter 213, RSMo alleging commission of an unlawful discriminatory practice.

1. During investigation, the public shall not have access to records relating to the complaint, nor shall any information relating to the complaint be released to the public;

2. During investigation, the complainant and respondent only shall have access to records they provided until the point at which disclosure is allowed at hearing, or if a request for civil action is made under section 213.111, RSMo for a right to sue or other legal proceedings pursuant to federal, state or local discrimination laws that require disclosure;

3. After closure of a complaint after investigation or prior to notice of hearing, the public may only have access to the complaint and closure documents or information contained in them, by agreement of the complainant and respondent;

4. Excluding a finding of probable cause, after an investigation closure, the complainant and respondent may have access to the investigative file except for sensitive or confidential records and records relating to witnesses who have been granted anonymity. With respect to records that the commission has obtained from other government agencies, the commission will observe any statutory confidentiality provisions imposed on the originating agency. Sensitive or confidential records include medical or personnel records of persons not party to the complaint;

5. After failure of conciliation attempts, the complainant and respondent may have access to copies of the investigative file, except for sensitive or confidential records or records relating to witnesses who have requested anonymity;

6. After a notice of hearing has been issued, the official records of the hearing shall be open; and

7. To achieve the purposes of Chapter 213, RSMo, this rule shall not apply to disclosure of information to representatives of interested federal, state or local civil or human rights agencies.

(C) No information concerning intragovernmental advisory or deliberative functions shall be disclosed.

Authority: sections 213.030, RSMo

(Supp. 1995) and 213.075, 213.077, 213.085 and 213.111, RSMo (1994).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed July 1, 1996, effective Dec. 30, 1996. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992, 1993, 1995; 213.075 and 213.085, RSMo (1986), amended 1992; 213.077, RSMo (1992); and 213.111, RSMo (1986), amended 1992.

8 CSR 60-2.030 Public Hearings

(Rescinded July 11, 1988)

8 CSR 60-2.035 Notice of Hearing

PURPOSE: This rule indicates the requirements of the notice to the parties of a public hearing.

(1) Upon the failure of conciliation efforts, the chairperson, his/her designee or the person designated as acting chairperson, if in his/her judgement circumstances so warrant, may order the case set for public hearing before a panel of commissioners or before a hearing examiner. Notice of public hearing shall be served on all parties not less than thirty (30) days prior to the scheduled date of hearing except as otherwise provided in 8 CSR 60-2.130. The notice of public hearing shall be accompanied by a copy of the complaint, as it may have been amended. The notice of public hearing and accompanying documents shall be served by certified mail or by personal service.

(2) Proof of service shall consist of either the verified return of the individual who made service, which return shall set forth the manner of service. Proof of service by certified mail shall consist of the signed return receipt from the certified mail.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.040 Orders

(Rescinded July 11, 1988)

8 CSR 60-2.045 Parties at Hearing

PURPOSE: This rule indicates the parties at a public hearing and their duties and responsibilities.

(1) The complaint shall be presented by an attorney of the staff of the attorney general before a commission panel or a hearing examiner.

(2) The commission shall be a party to the action.

(3) The complainant may be present at the hearing, with or without counsel. Within the limitations allowed by the presiding officer before the hearing date, the complainant may file motion to intervene in person or by counsel. The motion to intervene shall be granted, and the complainant after this shall be designated as the complainant-intervenor and shall be a party to the action with the right to submit oral testimony and other evidence and examine and cross-examine witnesses. The complainant, whether intervening or not, shall be treated as a party for discovery purposes.

(4) The respondent shall be a party to the proceedings and may be present at the hearing, with or without counsel. The respondent shall be allowed in person or by counsel, to examine and cross-examine witnesses, and may submit oral testimony and other evidence. If the respondent is a corporation, it shall be represented by an attorney.

(5) At the discretion of the presiding officer, any person other than complainant may be allowed to intervene, in person or by counsel, for the purposes and to the extent as the presiding officer shall determine.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.050 Judicial Review

(Rescinded July 11, 1988)

8 CSR 60-2.055 Practice by Attorneys

PURPOSE: This rule addresses who may practice before the commission and attorneys filing entries of appearance.

(1) Only persons who are licensed attorneys admitted to practice in this state or permitted to practice in Missouri by the Missouri Supreme Court rules will be permitted to practice before the commission. An individual who is a party may act as his/her own attorney. A corporation shall be represented by an attorney.

(2) The attorney representing any party in any proceedings under the Act shall file an entry of appearance with the presiding officer, and after that all notices, orders and other documents served by the commission shall be served upon the attorney instead of upon the party s/he represents, until the attorney or the party notifies the presiding officer in writing that the attorney no longer represents or is authorized to represent the party.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.060 Practice Before the Commission and Certification

(Rescinded July 11, 1988)

8 CSR 60-2.065 Pleadings

PURPOSE: This rule defines the form and procedures for the filing of pleadings during the public hearing process.

(1) After a contested case has been set for public hearing, the complaint may be amended by the commission or by the complainantintervenor, within the time limits set by the presiding officer, to cure technical defects or omissions, including to clarify and amplify allegations made in the complaint. Any amended complaint filed by the commission or the complainant-intervenor shall be filed with the presiding officer, and a copy shall be served on each party. The original complaint and all amendments shall be treated together as a single complaint. An answer to a complaint or amended complaint shall not be required. If no answer is filed, the allegations in the complaint or amended complaint shall be deemed denied. However, if an answer is filed, any allegation in the complaint not answered shall be deemed admitted. Any affirmative allegation and any allegation of new matter contained in an answer shall be deemed denied without the necessity of a reply. Any answer must be filed within the time limits as may be established by the presiding officer.

(2) Each document shall bear on the first page the caption, descriptive title, and number of the matter in which it is filed and shall identify the party on whose behalf it is filed. Each document shall contain on the final page the name, address, and telephone number and Missouri bar number of the attorney in active charge of the case, or name, address, and telephone number of the party if appearing pro se.

(3) Copies of all written communications to the presiding officer shall be served on all other parties.

(4) When service of any notice, rule, order, pleading, motion, or other paper is required, proof of service shall be filed with the presiding officer. Proof of service, except when otherwise noted, may be shown by acknowledgement or receipt or by affidavit or by written certificate of counsel making that service.

(5) Any document submitted by a party that is received by the presiding officer beyond the established number of days for submittal may be disregarded by the presiding officer.

(6) Where a party requires additional time to submit any document, a written request for the extension must be submitted to the presiding officer and shall include the positions of all parties to the request. The request shall be filed prior to the expiration of the time period for the document in question. The presiding officer may grant an extension of time only in situations where the need for more time is due to circumstances beyond the control of the party so requesting or where refusal to extend the time would create an undue hardship on the party so requesting. The presiding officer shall notify the party who requested the extension whether it will be granted.

(7) Where an extension of time is allowed, the presiding officer shall advise the participant who did not file the request of the extension and the new due date and that the participant shall have the same extension of time.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1998 and 213.075, RSMo 1986, amended 1992.

8 CSR 60-2.070 Amendments and Availability of Rules

(Rescinded July 11, 1988)

8 CSR 60-2.075 Ex Parte Communications

PURPOSE: This rule indicates inappropriate communications between the parties or their representatives, the presiding officer and commission members.

(1) A party or his/her representative shall not communicate, directly or indirectly, with a presiding officer or any member of the commission in connection with any issue of fact or in connection with any other substantive issue relating to a specific case except upon notice and opportunity for all parties to participate.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.080 Construction of Rules and Pleadings

(Rescinded July 11, 1988)

8 CSR 60-2.085 Disclosure of Information in Case Files at Hearing Stage

PURPOSE: This rule identifies what information may be disclosed and what information shall not be disclosed.

(1) After failure of conciliation attempts, the complainant and respondent may have access to copies of the investigative file, except for sensitive or confidential records or records of witnesses who have been granted anonymity. Sensitive or confidential records include medical or personnel records of persons not party to the complaint.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.090 Prehearing Conferences

PURPOSE: This rule describes the procedures and scope of prehearing conferences.

(1) The presiding officer may hold prehearing conferences for the purpose of facilitating the hearing process, ruling on motions and making other determinations as may be necessary for the efficient functioning of the hearing process.

(2) These prehearing conferences shall be held by telephone conference call unless the presiding officer shall decide an in-person conference is required.

(3) The purpose of the prehearing conference shall be to.

(A) Determine the date, location and length of the hearing;

(B) Simplify the issues;

(C) Obtain admissions as to, or stipulations of, facts not remaining in dispute, or authenticate documents which might properly shorten the hearing;

(D) Determine and discuss the status of discovery; and

(E) Determine other matters as may properly be dealt with to aid in expediting the orderly conduct and disposition of the proceeding.

(4) All parties will be expected at the prehearing conference to be fully prepared for a useful discussion of all problems involved in the proceeding, both procedural and substantive and be fully authorized to make commitments with respect to all problems. This preparation should include, among other things, advance study of all relevant material and advance informal communication between the participants, including requests for additional data and information, to the extent it appears feasible and desirable. Failure of a party to participate in the prehearing conference, after being served with due notice of the time and place shall preclude the party from objecting to agreements reached, if any, and any order or ruling with respect to the agreements. Agreements, orders or rulings, for good cause shown, may be set aside at any time before the date of hearing of the case, upon terms as shall be just.

(5) The presiding officer at any conference may determine and rule upon any matters which s/he is authorized to rule upon during the course of the proceeding. In addition, where it appears that the proceeding would be substantially expedited by distribution of proposed exhibits reasonably in advance of the hearing, the presiding officer at his/her discretion and with due regard for the convenience and necessity of the parties, may direct advance distribution by a prescribed date. The rulings of the presiding officer made at any conference shall control the subsequent course of the hearing, unless modified for good cause shown.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.100 Prehearing Discovery

PURPOSE: This rule describes the procedures and scope of prehearing discovery. Editor.s Note: The secretary of state has determined that the publication of this rule in its entirety would be unduly cumbersome or expensive. The entire text of the material referenced has been filed with the secretary of state. This material may be found at the Office of the Secretary of State or at the headquarters of the agency and is available to any interested person at a cost established by state law.

(1) General Provisions Governing Discovery. The presiding officer shall follow the procedural rules as set out in these rules as well as the Missouri Rules of Civil Procedure and Chapters 213 and 536, RSMo. Any party may take and use written interrogatories, requests for production of documents and other materials, and requests for admissions and all other forms of discovery authorized by rules of civil procedure in civil actions in the circuit court.

(2) Depositions. Any party to a hearing may take and use depositions in the same manner, upon the same notice as is or may be hereafter provided in Chapter 536, RSMo and the Missouri Rules of Civil Procedure. No part of a deposition shall constitute a part of the record in a proceeding, unless received as evidence by the presiding officer. Objection may be made at the hearing in the proceeding to receiving in evidence any deposition or part of the deposition for any reason which would require the exclusion of the evidence if the witnesses were then present and testifying.

(3) Use of Interrogatories.

(A) Interrogatories. Any party may serve upon any other party written interrogatories to be answered by the party or an agent of the party. The party serving the interrogatories also shall file copies of the interrogatories with the presiding officer. No party shall serve on any other party more than thirty-five (35) interrogatories in the aggregate (including subsections) without leave of the presiding officer or the consent of opposing counsel. Any party desiring to serve additional interrogatories shall file a written motion setting forth the proposed additional interrogatories and reasons establishing good cause for the additional interrogatories. Any number of additional interrogatories may be filed and served if the written consent of counsel for the party to which interrogatories are directed is attached to the interrogatories.

(B) Responses and Objections. Responses and objections to interrogatories shall be filed with the presiding officer according to the same provisions as stated in the Missouri Rules of Civil Procedure.

(4) Use of Admissions.

(A) Request for Admissions. After a case is set for hearing, a party may serve upon any other party a written request for the admission by the latter of the genuineness of any relevant documents described in and exhibited with the request or of the truth of any relevant and material matter of fact set forth in the request. Copies of the documents shall be served with the request unless copies have already been furnished. Each matter of which an admission is requested shall be separately set forth.

(B) Responses and Objections. The matter is admitted unless, within twenty (20) days after service of the request, or within a shorter or longer time as the presiding officer may allow, the party to whom the request is directed serves upon the party requesting the admission a written answer or objection addressed to the matter.

(C) Effect of Admissions. Any matter admitted under this rule is conclusively established unless the presiding officer on motion permits withdrawal or amendment of the admission.

(5) Use of Requests to Produce.

(A) Requests to Produce. Any party may serve on any other party a request 1) to produce and permit the party making the request to inspect and copy, any designated documents or to inspect and copy, test or sample any tangible things which constitute or contain matters within the scope of discovery and which are in the possession, custody or control of the party upon whom the request is served; or 2) to permit entry upon designated land or other property in the possession or control of the party upon whom the request is served for the purpose of inspection and measuring, surveying and photographing, testing or sampling the property or any designated object or operation on the property within the scope of discovery. The request shall set forth the items to be inspected either by individual item or by category and describe each item and category with reasonable particularity. The request shall specify a reasonable time, place and manner of making the inspection and performing the related acts.

(B) Response or Objection to Requests to Produce. The party upon whom the request is served shall serve a written response within twenty (20) days after the service of the request except as the presiding officer may allow. The response shall state, with respect to each item or category, that inspection and related activities will be permitted as requested, unless the request is objected to, in which event the reasons for objection shall be stated. If objection is made to part of an item or category, the part shall be specified.

(6) Discovery subpoenas and subpoenas duces tecum shall be issued in the same manner and under the conditions as stated in 8 CSR 60-2.110.

(7) The panel or hearing examiner shall have the authority to impose sanctions in the same manner as set forth in the rules of civil procedure, except that they shall not have the authority to issue an order treating as a contempt of court the failure to obey.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.110 Subpoenas and Subpoenas Duces Tecum

PURPOSE: This rule describes the procedure for the issuance of subpoenas and subpoenas duces tecum.

(1) The commission, through the secretary to the commission, shall issue subpoenas upon the request of any party. Subpoenas shall be processed in accordance with the provisions of Chapter 536, RSMo.

(2) The commission, in appropriate circumstances, shall issue subpoenas duces tecum upon the request of any party. Requests for issuance of a subpoena duces tecum shall be in writing and shall include the name of the person to be served; the date for his/her appearance; and a description of books, papers, records or documents sought to be subpoenaed.

(3) Requests for the issuance of subpoenas and subpoenas duces tecum shall be directed to the presiding officer appointed for the case.

(4) Fees. Where a subpoena or a subpoena duces tecum is requested and issued at the instance of any party to a hearing or other proceeding, the responsibility for service and the cost of the subpoena, witness and mileage fees shall be borne by the party at whose instance it has been requested and issued, unless otherwise ordered by the commission. Witness and mileage fees shall be paid in the same manner as paid in civil actions before the circuit courts.

(5) Failure to Obey a Subpoena. Subpoenas and subpoenas duces tecum shall be enforced as provided in Chapter 536, RSMo.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.120 Corresponding Petition in Federal Court

PURPOSE: This rule indicates what may happen to a case before the commission where the complainant files corresponding petition in federal court.

(1) Where the complainant files a petition in federal or state court based on the same allegation, occurrence, incident and cause of action as is the basis for the complaint before the commission, the commission may dismiss or administratively close the complainant.s complaint in the matter pending before the commission.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992). Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.130 Continuances

PURPOSE: This rule describes the process of requesting continuances of public hearings.

(1) The presiding officer may continue a public hearing or prehearing conference upon a showing of good cause. Before a party requests a continuance, the requesting party shall contact the other parties to determine whether they object to the continuance and to determine mutually acceptable dates to which the hearing or conference may be rescheduled, and the information shall be included in the party’s motion for continuance. When a public hearing is continued, the parties shall be notified in writing of the new hearing date within a reasonable time in advance of the new hearing date.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1998 and 213.075, RSMo 1986, amended 1992.

8 CSR 60-2.140 Conduct of the Hearing

PURPOSE: This rule describes the conduct of a public hearing.

(1) A hearing will be conducted by a commission panel or a hearing examiner pursuant to of section 213.075.3.

(2) After a case has been set for hearing, only the commission panel may make a final disposition of the case. The presiding officer shall have full power and authority to control the procedure of the hearing, to admit or exclude testimony or other evidence, to rule upon all motions or objections, to call and examine witnesses, to issue subpoenas and subpoenas duces tecum in accordance with 8 CSR 60-2.110, to direct the production of papers or other matters during the hearing and to take such other actions necessary and proper in expediting the order conduct and disposition of the proceeding.

(3) Two (2) or more complaints may be consolidated for purposes of public hearings by the presiding officer.

(4) The presiding officer shall make full inquiry into all the facts and issues and shall obtain a full and complete record of all facts necessary for a fair determination of the issues.

(5) No cameras, lights or mechanical recording devices shall be operated in the hearing room while a hearing is in progress, other than by personnel of the commission or by a court reporter pursuant to 8 CSR 60-2.160(2) except as permitted by Missouri Supreme Court Rules of Civil Procedure.

(6) The presiding officer may exclude from the hearing room or otherwise prevent from further participation during a hearing, any person who engages in improper conduct during a hearing. Contempt before a presiding officer shall be had as provided in Chapter 536, RSMo.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.150 Evidence

PURPOSE: This rule describes the introduction of evidence at a public hearing.

(1) Rulings on evidence offered at public hearing shall be made in accordance with Chapter 536, RSMo, and established rules of evidence. Objections or motions not ruled on at the hearing shall be considered with the record. Evidence concerning terms or offers of settlement made during endeavors to conciliate shall not be admitted into the record.

(2) When objections to the admission or exclusion of evidence before the presiding officer are made, the grounds relied upon shall be stated briefly.

(3) All testimony to be taken at the hearing, except matters officially noticed or entered by stipulation, shall be sworn or affirmed. This may include testimony given on deposition or by affidavit.

(4) Expert Testimony.

(A) The presiding officer may require, at least ten (10) days prior to hearing, that the parties to the hearing—

1. Identify each person expected to be called as an expert witness at the hearing;

2. State the subject matter on which the expert is expected to testify; and

3. State the substance of the facts and opinions to which the expert is expected to testify.

(B) Where the presiding officer determines that a party failed to timely comply in providing the information required under subsection (4)(A) of this rule, the witnesses and any previously offered testimony by the witnesses may be excluded from the hearing.

(5) Interpreter.

(A) When a person with a disability that impairs his or her hearing or a person who cannot speak or understand the English language is involved in a contested case hearing, the person is entitled to a qualified interpreter. In order to obtain the services of an interpreter, a party must notify the presiding officer at least ten (10) days prior to the date the interpreter will be needed.

(B) Upon receipt of the request, the presiding officer shall arrange for the services of an interpreter and shall notify the parties of the identity of the interpreter. The commission shall compensate the interpreter where necessary.

(C) Commission staff may serve as interpreter where the party(ies) consent and so state on the record.

(6) Exhibits shall be marked upon receipt by the presiding officer and the markings shall identify the party offering an exhibit. Admitted and excluded exhibits shall be preserved by the commission as part of the record of the proceedings. Excluded exhibits shall be retained by the presiding officer only if the party seeking to introduce a document as an offer of proof specifically requests the document to be placed in an excluded exhibit file.

(7) The presiding officer may take notice of judicially recognizable facts and of general, technical, or scientific facts. The parties shall be notified at any time during a proceeding of material officially noticed, and they will be afforded the opportunity to contest the facts so noticed. The notice required by this section shall be given to the party prior to the issuance of decision and order in the matter.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1998 and 213.075, RSMo 1986, amended 1992.

8 CSR 60-2.160 The Record at Hearing

PURPOSE: This rule defines what constitutes the record of the public hearing.

(1) The record of the hearing shall include the notice of hearing; the verified complaint and any amendments; the answer, if any, and any amendments; the finding of probable cause; the affidavit of failure of conciliation; the transcript of the testimony taken at the hearing; exhibits and depositions admitted into evidence; written applications, motions and stipulations; briefs submitted by the parties; orders entered by the presiding officer; suggested findings of fact, conclusions of lawdecision and order submitted by the parties; the hearing examiner.s findings of fact, conclusions of law and recommended decision and order; exceptions of the parties to the recommended decision; the final findings of fact, conclusions of law and decision and order of the commission; and all other pleadings. The record shall not include rejected exhibits. Prehearing discovery filed with the commission shall not be a part of the record unless specifically received into evidence at the hearing.

(2) A verbatim record of the proceedings shall be made and kept. The testimony may be recorded by a stenographer, by video-tape, by audio-tape or by any other means which will insure that a verbatim record of the proceedings is made. Any party may request that the hearing be recorded by a court reporter. The party requesting the reporter shall bear the costs of the reporter.s appearance and of the original transcript, which shall be submitted to the commission as the official transcript. If no reporter is requested, the commission shall suitably record and transcribe the proceedings.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.170 Settlement Negotiations

PURPOSE: This rule describes the process of settlement negotiations and settlements at the hearing stage.

(1) Where a settlement of the case is reached by the parties prior to or after the public hearing, the parties shall sign the necessary documents and submit these documents to the presiding officer within the time ordered by the presiding officer.

(2) Where a case is settled by parties on the date of hearing, the terms of the settlement shall be placed on the record and the appropriate documentation submitted in writing after that to the presiding officer within the time ordered by the presiding officer.

(3) Where the parties fail to complete and submit a written, signed settlement, within the time ordered, the presiding officer may again schedule the case for hearing.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.180 Stipulation

PURPOSE: This rule describes the scope of stipulations and possible waiver of a public hearing. Upon written motion of the parties and with approval of the presiding officer, the parties, may stipulate to the facts and waive a public hearing. The hearing examiner shall then issue recommended findings of fact, conclusions of law and a decision and order to the commission panel based upon the stipulation. Where a commission panel hears the case, it shall then issue findings of fact, conclusions of law, a decision and order.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.190 Default

PURPOSE: This rule describes the procedures when a party fails to appear at a public hearing and for requesting relief from that default.

(1) Default may occur where a party has been served with Notice of Hearing and fails to appear at the scheduled hearing.

(2) Unless notified by the party, the presiding officer shall wait no longer than thirty (30) minutes from the time set for the hearing in the Notice of Hearing to commence the hearing.

(3) When the respondent fails to appear at the specified time and place for the hearing, the moving party shall proceed to present evidence in support of the complaint, which shall constitute the sole evidentiary basis for disposition and the respondent shall be deemed to have waived any evidentiary and other objections at the hearing.

(4) A final order supporting the complaint may be rendered only where the contested case record demonstrates a prima facie case supporting that document.

(5) The commission panel, in its discretion and upon those terms as may be just, at any time within thirty (30) days after the final decision and order has been issued, may relieve a party from such an order taken against that party where the party establishes that the default was the result of an excusable mistake or circumstances beyond the control of the party.

(6) The request for relief shall be in writing directed to the commission and shall be accompanied by.

(A) A written statement(s), together with documentation, setting forth the facts supporting the alleged excusable mistake or the circumstances beyond the control of the party; and

(B) The opposing party shall have ten (10) days to reply to the request for relief.

Authority: sections 213.030 and 213.075, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.075, RSMo (1986), amended 1992.

8 CSR 60-2.200 Post-Hearing Procedure

PURPOSE: This rule describes the procedures to be followed after a public hearing has been held.

(1) The parties may file suggested findings of fact, conclusions of law, and briefs within the time limits as the presiding officer may determine. When a hearing is conducted by a hearing examiner, the hearing examiner shall make findings of fact, conclusions of law, and a recommended decision and order and send them to the parties who may file exceptions to those recommendations within time limits set by the hearing examiner. Any new facts presented or new issues raised in exceptions shall not be considered by the commission in preparation of the final decision and order. The same hearing examiner who presides at the evidentiary hearing of the case shall make the recommended decision and order except where that hearing examiner becomes unavailable to the commission.

(2) The commission panel shall review the record as set forth in 8 CSR 60-2.160(1) and either adopt or amend the hearing examiner’s findings of fact and conclusions of law. The panel shall then issue its decision along with the findings of fact and conclusions of law to support its decision. A majority of the commission panel shall be sufficient to render a decision for the panel. However, each panel member shall sign the order indicating his/her concurrence or disagreement. A panel member disagreeing with the decision may file a dissenting opinion.

(3) The commissioners to serve on a commission panel as described in section (2) shall be selected by the chairperson or, in the chairperson’s absence, the vice-chairperson. The selection shall be random.

AUTHORITY: sections 213.030 and 213.075, RSMo 2000.* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1998 and 213.075, RSMo 1986, amended 1992.

8 CSR 60-2.210 Orders

PURPOSE: This rule establishes the content, issuance, service, and filing of orders.

(1) An order of a hearing panel issued after hearing shall set forth the findings of fact, conclusions of law, and final decision and order.

(2) If, upon all the evidence, the hearing panel shall find that a respondent has not engaged in any unlawful discriminatory practices, the hearing panel shall state its findings of fact and shall issue and cause to be served on the complainant and respondent an order dismissing the complaint as to the respondent.

(3) If, upon all the evidence of a complaint alleging a violation of section 213.070, RSMo, as it relates to or involves alleged violations of section 213.040, 213.045, or 213.050, RSMo, or as it relates to or involves the alleged encouraging, aiding, or abetting the violations of these sections and for complaints alleging violations of section 213.040, 213.045, or 213.050, RSMo, the hearing panel finds that a respondent has engaged, or is about to engage in any unlawful discriminatory practices, the hearing panel shall state its findings of fact and conclusions of law and shall issue and cause to be served on the complainant and respondent an order for relief as may be appropriate. The relief may include, but is not limited to, the following:

(A) The hearing panel may order the respondent to pay damages to the aggrieved person (including damages caused by deprivation of civil rights, emotional distress, and humiliation). No order shall affect any contract, sale, encumbrance, or lease consummated before the issuance of the decision that involved a bona fide purchaser, encumbrancer, or tenant without actual knowledge of the complaint issued under 8 CSR 60-2.025 and section 213.075, RSMo; and

(B) The hearing panel may assess a civil penalty against the respondent to vindicate the public interest.

1. The amount of the civil penalty may not exceed—

A. Two thousand dollars ($2,000), if the respondent has not been adjudged to have committed any prior discriminatory housing practice in any administrative hearing or civil action permitted under Chapter 213, RSMo, or Title VIII of the Civil Rights Act of 1968;

B. Five thousand dollars ($5,000), if the respondent has been adjudged to have committed one (1) other discriminatory housing practice in any administrative hearing or civil action permitted under Chapter 213, RSMo, or Title VIII of the Civil Rights Act of 1968 and the adjudication was made during the five (5)-year period preceding the date of filing of the complaint; or

C. Ten thousand dollars ($10,000), if the respondent has been adjudged to have committed two (2) or more discriminatory housing practices in any administrative hearings or civil actions permitted under Chapter 213, RSMo, and Title VIII of the Civil Rights Act of 1968 and the adjudications were made during the seven (7)-year period preceding the date of the filing of the complaint.

2. If the acts constituting the discriminatory housing practice that are the subject of the complaint were committed by the same natural person who has previously been adjudged in any administrative proceedings or civil action to have committed acts constituting a discriminatory housing practice, the time periods set forth in subparagraphs (4)(B)1.B. and C. do not apply.

3. In a proceeding involving two (2) or more respondents, the hearing panel may assess a civil penalty as provided under subsection (3)(C) against each respondent that the hearing panel determines has been engaged or is about to engage in a discriminatory housing practice.

(4) If, upon all the evidence in a complaint alleging violations of section 213.070, RSMo, as it relates to or involves alleged violations of section 213.040, 213.045, or 213.050, RSMo, or as it relates to or involves the alleged encouraging, aiding, or abetting the violation of these sections and for complaints alleging violation of section 213.040, 213.045, or 213.050, RSMo, the hearing panel finds that a respondent has not engaged, or is not about to engage, in any unlawful discriminatory practice, the hearing panel shall state its findings of fact and conclusions of law and shall issue and cause to be served on the complainant and respondent an order dismissing the complaint as to the respondent.

(5) Copies of orders shall be mailed to the complainant, respondent, and all intervenors or their attorneys, accompanied by a notice of the statutory right of judicial review.

AUTHORITY: sections 213.030, 213.075, and 213.085, RSMo 2000.* Original rule filed April 15, 1988, effective July 11, 1988. Amended: Filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.030, RSMo 1959, amended 1978, 1986, 1992, 1998; 213.075, RSMo 1986, amended 1992; and 213.085, RSMo 1986, amended 1992.

8 CSR 60-2.220 Judicial Review

PURPOSE: This rule sets forth the manner in which judicial reviews are conducted.

(1) Judicial review shall be made in the manner provided by law.

(2) Within thirty (30) days after the filing of a Petition of Review, or within further time as the court may allow, the commission.s record shall be filed in the reviewing court.

Authority: sections 213.030, 213.075 and 213.085, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992; 213.075 and 213.085, RSMo (1986), amended 1992.

8 CSR 60-2.230 Certification of Record

PURPOSE: This rule stipulates who is authorized to certify commission documents.

(1) The chairperson, the secretary to the commission or other person as may be designated by the commission is authorized and empowered to certify all documents or records which are a part of the files and records of the commission.

Authority: sections 213.030, 213.075 and 213.085, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992; 213.075 and 213.085, RSMo (1986), amended 1992.

8 CSR 60-2.240 Separability, Amendments and Availability of Rules

PURPOSE: This rule establishes the procedure by which amendments are made to the commission.s rules, where to obtain copies of these rules and that, if any provision or term of these rules is held invalid, the remaining provisions remain valid.

(1) In the event any provision or term of these rules is determined by a court or other authority of competent jurisdiction to be invalid, the determination shall not effect the remaining provisions which shall remain in full force and effect.

(2) New rules may be adopted and any rule may be amended or rescinded by the commission at regular or special meetings provided that the amendment or rescission shall require the approval of the majority of the members present at the meeting where a quorum is present. Notice of the proposed adoption, amendment or rescission shall be given in writing to all members of the commission at least ten (10) days before the meeting at which action is to be taken; except that the ten (10) days. notice shall not be required when two-thirds (2/3) of the members of the commission shall approve in writing the adoption, amendment or rescission.

(3) The amendment of any existing rule or the adoption of any new rule shall be made in accordance with Chapter 536, RSMo.

(4) The rules of the commission and any amendments, additions, or modifications of the rules, shall be available to the public at the office of the commission in Jefferson City.

Authority: section 213.030, RSMo

(Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority 1959, amended 1978, 1986, 1992.

8 CSR 60-2.250 Construction of Rules and Pleadings

PURPOSE: This rule clarifies the commission .s policy concerning the interpretations of its rules and of the pleadings before it.

(1) These rules shall be construed to accomplish the purposes of Chapter 213, RSMo administered by the commission and the policies of the Missouri Commission on Human Rights and shall not be deemed or construed to limit the powers conferred upon the commission by Chapter 213, RSMo.

(2) All pleadings shall be construed with a view to effect justice between the parties and the presiding officer and the commission panel, in every stage of any proceeding, shall disregard errors or defects in the pleadings or proceedings which do not affect the substantial rights of the parties.

Authority: sections 213.030 and 213.101, RSMo (Cum. Supp. 1992).* Original rule filed April 15, 1988, effective July 11, 1988. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992 and 213.101, RSMo (1986), amended 1992.

8 CSR 60-2.260 Election of Civil Action

PURPOSE: This rule clarifies the procedures for a party to elect to have his/her claims decided in a civil action in court.

(1) If a written notice of hearing is issued alleging violation of section 213.070, RSMo as it relates to or involves alleged violations of section 213.040, 213.045 or 213.050, RSMo or as it relates to or involves the alleged encouraging, aiding or abetting the violation of these sections and for complaints alleging violation of section 213.040, 213.045 or 213.050, RSMo, a complainant or a respondent may elect, in lieu of an administrative hearing under section 213.075, RSMo, to have the claims asserted in the complaint decided in a civil action under section 213.076, RSMo.

(2) The election must be made no later than twenty (20) days from the date on which the written notice of hearing is mailed by the commission staff. The notice of the election must be filed with the presiding officer, the attorney general, the executive director, the complainant (if respondent is making the election) or the respondent (if the complainant is making the election) and any other parties. The notification will be filed and served in accordance with the procedures established under 8 CSR 60-2.035.

(3) If an election is not made under this rule, the presiding officer will conduct an administrative hearing based upon the complaint in accordance with the procedures under 8 CSR 60-2.140 and section 213.075, RSMo.

(4) If an election is made under this rule, the chairperson shall immediately notify and authorize the staff attorney to commence and maintain a civil action in a court of competent jurisdiction seeking relief under sections 213.040, 213.045, 213.050, 213.070 and 213.076, RSMo on behalf of the aggrieved person. This notice and authorization shall include transmission of the file in the case, including a copy of the complaint, to the staff attorney.

(5) The attorney general shall be available for consultation concerning any legal issues raised.

Authority: sections 213.030, 213.075 and 213.076, RSMo (Cum. Supp. 1992).* Original rule filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.030, RSMo (1959), amended 1978, 1986, 1992; 213.075, RSMo (1986), amended 1992; and 213.076, RSMo (1992).

8 CSR 60-2.265 Local Commissions

PURPOSE: This rule sets out the procedures and criteria for certification of local commissions by the Missouri Commission on Human Rights.

(1) Only those local commissions certified as substantially equivalent by the Missouri Commission on Human Rights shall have the power and authority to hear contested cases alleging violations of Chapter 213, RSMo which are alleged to have been committed within the city, town, village or county which created the local commission.

(A) A local commission shall be certified as substantially equivalent if the ordinance establishing the local commission provides similar protections of the procedural rights of parties appearing before the local commission as are provided by Chapter 213, RSMo and corresponding rules. Factors to be considered by the commission in determining substantial equivalence may include, but are not limited to, the following:

1. Contracting status with Equal Employment Opportunity Commission;

2. Contracting status with the federal Department of Housing and Urban Development;

3. Substantive rights;

4. Procedural rights; and

5. Powers and duties.

(B) Proceedings before the local commission shall be consistent with the requirements of section 213.075, RSMo. The order of a local commission in a contested case shall not be final for appeal purposes until it has been filed with and reviewed by a hearing examiner of the commission. Within ninety (90) days of receipt of the local commission.s complete hearing record, the commission hearing examiner shall issue an opinion. For appeal purposes, the order of the local commission shall become final thirty (30) days from the date of issuance of the hearing examiner.s opinion. If no opinion is issued by the hearing examiner within ninety (90) days, the local commission.s decision shall be considered final for purposes of appeal.

Authority: sections 213.020, 213.030, 213.075, 213.131 and 213.135, RSMo (Cum. Supp. 1992).* Original rule filed Dec. 2, 1992, effective June 7, 1993. *Original authority: 213.020, RSMo (1959), amended 1986, 1992; 213.030, RSMo (1959), amended 1978, 1986, 1992; 213.075, RSMo (1986), amended 1992; and 213.131 and 213.135, RSMo (1992).

Chapter 1. Organization

8 CSR 60-1.010 General Organization

PURPOSE: This rule describes the general organization of the commission and the methods and procedures people may use to obtain information about it, as required by section 536.023, RSMo.

(1) The Commission on Human Rights was created by section 213.020, RSMo. It states the function of the commission shall be to encourage fair treatment for, and to foster mutual understanding and respect for, and to discourage discrimination against any racial, ethnic, religious, or other group protected by this chapter, members of these groups, and persons with disabilities.

(2) The purpose of the commission is to eliminate and prevent discrimination in housing because of race, color, religion, national origin, ancestry, sex, disability, or familial status. The commission also is empowered to eliminate and prevent discrimination in employment because of race, color, religion, sex, national origin, ancestry, disability, or age. The commission also is empowered to eliminate and prevent discrimination in public accommodations because of race, color, religion, national origin, ancestry, sex, or disability. Because of the overriding public concern in eliminating discriminatory practices, the commission shall have jurisdiction over all persons, public or private, except those specifically exempted by law.

(3) The commission consists of eleven (11) members, with at least one (1) from each congressional district of this state, serving without compensation, appointed by the governor. One (1) member shall be appointed chairperson of the commission by the governor. The commission members shall select one (1) commissioner to act as vice-chairperson.

(4) The commission has the powers, duties and functions to enforce Chapter 213, RSMo. The commission has created the position of executive director to organize a staff to aid the commission in the enforcement of its statutory power. The staff shall aid the commission in investigation and conciliation and in preparation of cases for hearing so that the commission’s work will be performed in a manner consistent with its prescribed purpose of eliminating discriminatory practices in this state.

(5) The general public may obtain information about the commission or make submissions to the commission at any of the commission offices.

(6) The commission holds periodic meetings, which are open to the public, in the various congressional districts representative of the commission membership. Notice of these meetings appears in the public press, by mail to persons requesting this notice, and as provided by section 610.020, RSMo.

AUTHORITY: sections 213.020 and 213.030, RSMo 2000 and section 536.023, RSMo Supp. 2008.* This rule was previously filed as 4 CSR 180-1.010. Original rule filed April 1, 1977, effective July 11, 1977. Amended: Filed Dec. 2, 1992, effective June 7, 1993. Amended: Filed March 16, 2009, effective Sept. 30, 2009.

*Original authority: 213.020, RSMo 1959, amended 1986, 1992, 1998; 213.030, RSMo 1959, amended 1978, 1986, 1992, 1993, 1995, 1998; and 536.023, RSMo 1975, amended 1976, 1997, 2004.

Division 60. Missouri Commission on Human Rights

This Division contains the regulations for enforcing the state's human rights act, which prohibits discrimination in employment.

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